Wow, so many people having the same issues I had. Before I begin, I'd encourage anyone that has had a bad experience to call Toyota's Customer Experience line and report Eddy's. Maybe we can get the weasel out of them or get their seller's license revoked.
If you're thinking about buying a Toyota, I recommend running up to Hutch or out to Salina. Eddy's is one of the sleaziest places I've ever had the displeasure of entering to purchase a car. They are masters at using every trick in the book to lure you into their clutches. They'll even pretend that they'd like to move your car over to another area to get an estimate on it. Don't offer to do it for them, it's more important you stay and talk to the financial guy. But what they're really doing is getting your keys from you and putting them behind the sales counter. And if you want to leave without buying a car, you have to be forceful with them and demand and cuss until they finally hand them to you. but expect it to be a 5 minute banter because they hide them away and just try to sway you away from wanting them. I've discovered that if for some reason I had to go back there for a car, I'd never give them the keys to my existing car. I will move the vehicle for them.
Then, if you ask specific questions about your current warranties and gap insurance transferring, and that the price quoted includes those things, you're brushed off and told yes without them ever saying the word yes. They skirt the question. But then, they get you into the finance area and try to add $150 more a month worth of other add ons. I ended up walking out because they lied to me. And here I am, 2 weeks later, still getting harrassing phone calls from them when I've told them multiple times that I'll never buy a car at Eddy's again. NEVER. And I don't recommend you do either. I ended up reporting them to Toyota themselves. I also recommend anyone who had a similar experience do the same thing. So again, CALL Toyota Financial Services and get transferred to "Customer Experience" and report them. Maybe after enough of those reports Eddy's will finally stop being so weaselly or Toyota will take their sales license from them.