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Wolfe Cadillac

Edmonton, AB

4.4
227 Reviews

17820 Stony Plain Rd

Edmonton, AB

T5S 1A4

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227 Reviews of Wolfe Cadillac

January 06, 2024

We had an excellent sales experience at this dealership and are sales person Cadillac Carly was very easy to deal with and accommodating. I would recommend anyone to shop there. More

by Fletch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlea Covelson and Rai Jaber
December 13, 2023

great service amazing sales person Very knowable about the vehicle I purchased I would recommend Shane and the dealership to anyone looking for a new vehicle More

by jerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane osepchuk
December 13, 2023

Service was horrible, communication was a joke, Service rep (Gary Hunt) was not helpfull And did not communicate and was very hard to contact, And too too it off they lost my car at one of there sister de More

by Lyle Moorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Hunt
September 27, 2023

Igor, our salesperson, went far beyond any requirements &/or expectations! We are thrilled w/our escalade that Igor CHOOSE for us. We cannot say enough about our Igor being an invaluable sales representa More

by jkpandb75
Recommend Dealer
Yes
Employees Worked With
Igor
September 07, 2023

Nancy and Mitchell were absolutely amazing to deal with. Highly recommend. I was completely satisfied with my service. More

by alicia@aliciaplosz.com
Recommend Dealer
Yes
Employees Worked With
Nancy
December 13, 2022

Waited for over an hour for a shuttle with no help or update. This is the worst as this was prebooked. Horrible service. More

by Dion Napio
Recommend Dealer
No
Employees Worked With
All of them
Dec 13, 2022 -

Wolfe Cadillac responded

Hello Dion, Very sorry to hear you waited so long with out any explanation. We always have 2 shuttle drivers to keep a steady flow of transportation and do not normally have these types of issues unless there is severe weather delays. Unfortunately, one of my shuttle drivers was very ill and had to go home. In the meantime, we had to locate a replacement driver and our secondary driver had taken customers to the south end of Edmonton. I have spoken to your advisor and informed her that she should have stayed in contact with you regarding the situation. In the future, we have a concierge service that can pick up your vehicle and drop it off after the repairs or services are complete if that is more convenient. Thank you, Lynda Peterson, Service Manager

October 11, 2022

These guys are scam artists. I had an order placed for a new Escalade. They accepted my deposit and I was waiting for an allocation. When one finally came, they called me to pick More

by Rodneybiggar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason and Gordon
October 03, 2022

I’ve just had my XT5 serviced and had some small damage repaired at my request. During the service, the technician spotted a leak requiring replacement of the radiator. Used their concierge service as I’ More

by ljhickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy, Jerry Ousland
August 04, 2022

Our sales person was excellent. I have never has a salesman that knew so much about the vehicle. He found me exactly what I wanted. Staff is fantastic. More

by norma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Isakov, Olivia Rasa
July 27, 2022

Great environment and atmosphere. Always very clean with an elite waiting area to do work or just relax and have a coffee/tea/water. Staff are professional and attentive. More

by Roy S XT5 Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Peterson and Staff
Jul 27, 2022 -

Wolfe Cadillac responded

Hi, Roy. Thank you for taking the time to share your positive experience. Our team at Wolfe Cadillac Edmonton appreciates the review!

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