Empire Lakewood Nissan

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Empire Lakewood Nissan :
I have bought 3 used and 1 new car from Empire Nissan and have been treated well each time. They have always taken the time to answer my questions and made the financing easy. The level of service before and after the sale has always been great. I will return for any future car purchases.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Empire Lakewood Nissan :
I have purchased 2 vehicles from Ms. Connie Ryman she is the BEST EVER! She is honest, friendly, and a straight shooter. Connie goes above and beyond taking care of her customers amd making sure things are taken care of. Connie has been apleasure to work with; she is honest, dependble, and trustworthy.

The service staff is friendly, dependable, honest, and prides themselves in taking care of your vehicle the first time.

I recommend this dearlership to anyone looking to purchase a vehicle. I have been treated very well and it is a pleasure working will everyone at Empire Nissian.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Empire Lakewood Nissan :
Bought car in Jan. Problems w/ car as soon as I drove it off the lot. Less than 6 months later took it in for an oil change. Charged me $500.00 to make repairs. Have had 12 things go wrong in less than 6 months. Rude, rude sales manager. He just yelled at me over the phone. Terrible customer service. Do yourself a favor and go somewhere else!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Empire Lakewood Nissan :
When you go to buy a used vehicle, you expect there to be some issues, but I at least expect the vehicle to be safe before it leaves the lot for a test drive. I came to look at a specific vehicle I found online and did take it for a test drive. When I got back I could tell there was something wrong with the way it drove, it turned out to be a broken shock. When I looked at the engine, the battery clip was missing. On top of that, they could have at least detailed the vehicle instead of overpowering the thing with air freshner and hoping I woulnd't notice the dirty interior. knowing that the vehicle had issues, they tried really hard to push the vehicle on me and even tried to tell me that they had gotten an offer over fax for that specific vehicle. In short, I'd stay away from these guys.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Empire Lakewood Nissan :
Stay away from this place like the plague. Trying to pull all the hard sell stuff in the world. You can tell their number one goal is to not let you leave the property. Used car sales manager was a jerk who would agree to do one thing and then come back in a few minutes later trying to pull some sales trick to keep us in the little cubicle until we inked something.

I have several other friends who report the same experience. Stay away from this place!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Empire Lakewood Nissan :
Like the other reviewer I bought a pathfinder there last week. Was quoted an out the door price with taxes, fees, and trade. Didn't notice when I was signing everything, but they only included state and RTD taxes, about 4.1 percent, I am on the hook for another 4.5 percent for my county and city taxes which works out to over $600. Needless to say they wouldn't fix it, so I'm here to spread the word WATCH OUT FOR THESE GUYS, I would go to another dealer if I were you and watch out for these slick salesmen.

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