Esserman Nissan

Esserman Nissan
16725 NW 57 Avenue
Miami, Florida 33055
(305) 626-2600

Manufacturer: Nissan


Most Reviewed Employees
Mitra Rampersad Mitra Rampersad
Finance Manager
Agustin Davis Agustin Davis
Sales Consultant
Alexis Morillo Alexis Morillo
Sales Consultant
Wilbert Rejouis Wilbert Rejouis
Finance Manager
Bernardo Manduley Bernardo Manduley
Sales Consultant
Erick Vallina Erick Vallina
Service Manager
Bruce Braddy Bruce Braddy
Sales Consultant
Gilberto Matias Gilberto Matias
Sales Consultant
Anderson Lopez Anderson Lopez
Service Advisor
Alex Flores Alex Flores
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Full Service Cafe
Instant Financing
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 9:00 PM

Tuesday: 7:30 AM - 9:00 PM

Wednesday: 7:30 AM - 9:00 PM

Thursday: 7:30 AM - 9:00 PM

Friday: 7:30 AM - 9:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 10:00 AM - 5:00 PM


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 10:00 AM - 5:00 PM

Twenty-Four Month Rating: 4.9/5
115 Reviews
Esserman Nissan

Overall Score: 5 Star Rating4.9



About Esserman Nissan
Certified: Esserman Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Esserman Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



alki24
5/11/2012 11:25:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitra Rampersad

My Review of Esserman Nissan:
From the moment i walked into Esserman Nissan I was treated with extreme courtesy. I had no intention in buying a brand new car but then I met Mitra Ramprsad and he made my first car buying experience a great one! Not only did I get rid of a used car headache, Mitra put me in 2012 new car that my family and I will enjoy for a long time. He made what I thought impossible possible to make a deal. I'm extremely happy and grateful for the experience of purchasing a car from Esserman Nissan and would recommend it to everyone.

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Response from: Esserman Nissan
Added: 5/11/2012 1:53:42 PM
We are so happy to here that Mitra was able to assist you with getting into a new vehicle. We hope that you and your family are enjoying your Nissan. Welcome to the Esserman family :)

afedor1
4/18/2012 5:10:29 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Erick Vallina

My Review of Esserman Nissan:
They were not only extremely efficient but also very friendly. I will NOT be taking my vehicle anywhere else as I was completely satisfied. Thank you Esserman Nissan!!

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dlundy78
2/1/2012 10:54:44 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Braddy, Mitra Rampersad, Wilbert Rejouis

My Review of Esserman Nissan:
I would be remissed if I did not take the time to tell of my experience at Esserman Nissan. Towards the end of 2011 I made a decision to purchase a car. And from the beginning I began to stress. There were 2 reasons I dreaded this process one I knew my credit was a "mess" and secondly I felt as if "car salesmen were out to get you".

A friend of mine recommended Esserman Nissan and said " I know 2 guys who will take care of you". On January 30,2012 I had the opportunity to meet with Bruce Brady and Wilbert Rejoice who both greeted me with smiles and made me feel at ease. Bruce and I walked the entire lot to find a car.(This displays dedication and commitent). During the visit I also met Mitra Ranpersal who would seal the deal and he too was pleasant, optimistic and informative. Not only did Mitra work to get me approved he also provided me with valuable information to help improve my credit.

As I, reflect I definitely put more stress on myself because my experience was stress free. For this I would like to say thank you to everyone who I encountered and would encourage them to continue to work with excellence,customer service and satisfaction in mind because it truly makes a difference.

Thanks. Esserman Nissan you have my vote for exceptional customer service and statisfaction.

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Response from: Esserman Nissan
Added: 2/7/2012 9:26:52 AM
Thank you so much for taking the time share your experience here with our team. It pleases us to know that our guys were able to help alter your perception of the car buying process with their customer service. We hope that you are enjoying your new vehicle. Welcome to the Esserman Nissan family!

natdeasea
1/3/2012 9:03:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bruce Braddy, Mitra Rampersad

My Review of Esserman Nissan:
Mitra and Bruce were the best!! I really enjoyed my visit to Esserman Nissan! They were very welcoming and they worked hard to get me a deal. I appreciate everything that was done for me. I would send the whole world to Mitra and Bruce to get a car because they are the best!!!!!!

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Response from: Esserman Nissan
Added: 1/5/2012 1:28:09 PM
Thank you for your willingness to share the great experience you received from Bruce and Mitra. We hope that you are enjoying your new Nissan. Have a happy New Year!

Cmaldo
12/8/2011 12:44:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alexis Morillo

My Review of Esserman Nissan:
I had a fairly new vehicle (2008 Mitsubishi Galant) but extremely high payments. For the car to be a newer vehicle, it had no upgraded features. I felt trapped in a car that had high payments, high APR, loses its value, and had nothing modern about it except for the year. I went to Esserman Nissan and Alexis Morillo was my dealer. I must say that from the moment I walked in, I was treated with professionalism. The staff was very courteous and helpful. Alexis sat down with me and asked what I wanted. I told him but I laughed because I felt like I was being unrealistic. Well, Alexis helped me to get the vehicle I wanted with lower payments and everything I said I wanted in the car. I couldnt believe it! I have never felt so happy leaving a dealership!! He is a great salesman but also understands the concerns of customers like myself who were in a bad situation and unhappy with their current vehicle. Thank you Alexis and thank you Esserman Nissan!!

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Response from: Esserman Nissan
Added: 12/13/2011 8:58:56 PM
We are so happy to hear that you are so happy with your vehicle and the service you received from Alexis. Welcome to the Esserman family!

as0207
12/1/2011 2:07:12 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vasco Parkes

My Review of Esserman Nissan:
GREAT SALESMAN AND CUSTOMER SERVICE
BOTH VASCO AND FINANCE MGR JESUS WERE EXTREMELY HELPFUL. THEY MADE OUR EXPERIENCE VERY PLEASANT AND POSITIVE
BOTH ARE AN ASSET TO ESSERMAN NISSAN!
THANK U

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beverlytan
11/30/2011 1:43:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alexis Morillo

My Review of Esserman Nissan:
My husband and I bought our second new Nissan from Alexis Morrillo. He was helpful, pleasant, and honest. He made the process of buying a new car so very easy. I wish more car salesmen were like him. I would recommend Esserman Nissan to anyone who wants to purchase a car in the South Florida area. Two thumbs up!

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Response from: Esserman Nissan
Added: 12/1/2011 4:34:49 PM
Thank you for your kind words. We really appreciate your loyalty to Alexis and the Esserman Nissan family. Enjoy your new Nissan.

Prexious
11/9/2011 10:49:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Flores, Mitra Rampersad

My Review of Esserman Nissan:
Where Can I start. I met these two guys a year and a half ago,and I could tell you I will not tray them for any other. Since day one Alex has approached me and my fiancée with true salesman initiatives, Sell, Sell, sell .......of course that's what everyone would have thought but No....... Alex looked out for our best interest. He was very honest and personable to all of our needs. Then like a great Duo team came Mitra Rampersad. His name meaning Friend truly describes him. He will do his job to his true potential and delivers more than what your expectations are. Even when you go with none. Many times he has said to me "Don't worry I got you", and truly he has not let us down.Thank you guys sooooooo much for all the effort, stress, headaches lol, and time you have dedicated to us. Truly not only have you delivered brand new cars to us but also your friendship. We will see you guys again ........!!!!!!!!!!!!!!!!

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Response from: Esserman Nissan
Added: 12/1/2011 4:31:21 PM
It is so great to hear that you have developed a friendship with both Alex and Mitra. We are happy that you plan on coming back to us for you future vehicle needs as well. Welcome to the Esserman family!

cbonetti
10/24/2011 10:02:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Flores, Mitra Rampersad

My Review of Esserman Nissan:
I am very grateful for the attention I received in this dealership. One of the salesman I was attended by, Alex Flores, helped me pick out the car; he was very attentive, honest, and patient. The finance manager, Mitra Rampersad, took his time to look for a bank that would approve my car loan. I'm satisfied with the car I would definitely recommend these two gentleman and the dealership to family and friends.

Thank you,

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Response from: Esserman Nissan
Added: 10/29/2011 12:52:35 PM
We're glad to hear that you are happy with Alex and Mitra's attenttiveness and effort. Referring they're services to family and friends can get you $150 toward parts and service of your new vehicle. We appreciate your business. Welcome to the Esserman family!

Angel Morono
9/30/2011 1:36:48 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Agustin Davis

My Review of Esserman Nissan:
Well informed , Transparency on the negotiations .Carefully on details about my needs & wants .So I just get my car on time and the same way as I was offered.A kindness from Agustin Davis Before ,in and the most important after purchased my car .He called me several time to check how the car is going so my feelings about it.

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Response from: Esserman Nissan
Added: 10/3/2011 2:11:48 PM
Thank you for giving Agustin the oppourtunity to earn your business. We are glad that you are happy with his customer service. Welcome to the Esserman Nissan family.

Reviews 11-20 >>