EuroMotorcars

Reason for Visit: Service

I recommend this dealer: No

My Review of EuroMotorcars:
HE IS AN ASSHOLE

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Reason for Visit: Service

I recommend this dealer: No

My Review of EuroMotorcars:
Their service department is awful. After an accident I had my car taken their for mechanical and body work. Two week's worth of work stretched in 4 months. At various times
- they mis-diagnosed the problem -- my insurance adjustor saw this, and had to tell them to go back and take another look...
-when I would call to check the status of the repairs, no one could find any record of my car being there - this happened twice. I didn't sense any concern on their part that they had lost my car.
-it was obviously a low priority, as they missed promised deadline after deadline after deadline for no explained reason other than workload
-though they are a dealer and offer body work they really outsource to a body shop across the other part of the region. And they have a lousy reputation. Not to mention incompetent bookeeping that took my insurance company's check but somehow made no note of it, leaving it up to me to pay the dealer and talk to my insurance company upper echelon of management (no easy trick either) to get a copy of their cancelled check and take it to the dealer to prove that the dealer was paid. Ridiculous.
-and yet, a note about my awful 4 month ordeal in response to the dealer's customer service satisfaction card which they mailed to me went unanswered.

DO NOT TAKE YOUR CAR TO THIS PLACE.

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Reason for Visit: Service

I recommend this dealer: No

My Review of EuroMotorcars:
My car was brought in for routine service (1000 miles) and a minor problem with the outside temperature gauge. The gauge was replaced and now the display is all screwed up. They also had the car for 4 days, drove over 70 miles and now the wheels are out of allignment. Will NEVER service my car at this dealer again... it is borderline criminal!

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Reason for Visit: Service

I recommend this dealer: No

My Review of EuroMotorcars:
No problems with sales but service is a NIGHTMARE...quite possibly the worst I've experienced with any make of car. The politeness of my service advisor fails to make up for the lack of competence of the mechanics...a 0% rate of getting repairs right on the first try, on very basic things. A disgraceful showing, and the buzz on many internet forums seem to agree.

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