FIAT of Austin

FIAT of Austin
11011 Domain Dr
Austin, Texas 78758
(512) 228-3428

Manufacturer: FIAT

Most Reviewed Employees
Brandon Grebe Brandon Grebe
FIAT Internet Sales
Lisa Copeland Lisa Copeland
General Manager
Katie King Katie King
FIAT Design Consultant
Matt Reinhart Matt Reinhart
FIAT Service Manager
Amber Barnett Amber Barnett
FIAT Design Consultant
Drew Barker Drew Barker
FIAT Design Consultant
Casey Jordan Casey Jordan
Internet Sales
Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 AM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
54 Reviews
FIAT of Austin

Overall Score: 5 Star Rating4.9



About FIAT of Austin
Certified: FIAT of Austin
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, FIAT of Austin has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



michaelgarms
5/11/2012 11:24:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Grebe

My Review of FIAT of Austin:
I had a great overall experience. I contacted Brandon initially over the phone after viewing the website and he was extremely helpful. I saw the car the next morning and had nothing but a great experience from then on. Thanks guys!

Share on Facebook

Was this review helpful to you? Yes | No
matt.tesauro
5/9/2012 7:30:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Katie King

My Review of FIAT of Austin:
I've been a Fiat owner for a long time (I bought a 124 Sport in 1986) and have loved that car ever since I bought it. I was thrilled when Fiat's came back with the 500. Although I had tons of great memories with my old Fiat, I traded it in on a new 500 Sport.

From when my wife and I first walked into the dealership, we were treated great and Katie was engaged and very helpful. She was very well spoken and not at all pushy, just very helpful. I had to test drive a 5 speed manual because after 20+ years of driving my previous Fiat, I just couldn't do an automatic. She lined up a test drive and from then on I was hooked.

Yeah, it was a bit sad when I drove my old faithful Fiat to the dealership but I know they will find it a good home. Katie and the Austin Fiat crew took great care of me and my family as we got our new Fiat 500. The entire buying experience was nothing but pleasant - no pushy upsells or add ons forced on me. We took a bunch of pictures of the old and new Fiat and the kids said goodbye to one Fiat and hello to the other.

I've had it for about a week and a half and I've already put ~600 wonderful miles on it. I am truly thrilled to get behind the wheel and that car never fails to impress me. With a car this nice, it will be another 20 years before I'm ready to part with it. Of course, my 10 year old daughter is already wanting to make that her first car. We'll have to see about that.

Share on Facebook

Was this review helpful to you? Yes | No
wespector!
4/26/2012 1:06:14 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Grebe

My Review of FIAT of Austin:
This was our second Fiat purchase, so obviously, we're fans of the car and of Fiat of Austin. Everyone we dealt with was friendly and helpful, as always. My only complaints, and they're minor, were that it was sometimes hard to get callbacks when I was trying to decide what dealer-installed options I wanted and the actual purchase process, when we went to pick up our car, took a lot longer than we expected. Still, it's great having Fiat of Austin in town. Brandon was great. And I look forward to more Italian car purchases in the future. Thanks!

Share on Facebook

Was this review helpful to you? Yes | No
DanaDouglasDuran
4/23/2012 7:52:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Grebe

My Review of FIAT of Austin:
Such a fantastic experience! From the moment we walked in the door we felt so welcomed and cared for. Brandon was super knowledgeable about all the vehicles features and options. All the folks in the showroom were amazing with our 3 year old daughter too! This was by far the absolute best car buying experience I have ever had. Oh, and PS - I am so in love my new Fiat 500 Pop!!!

Share on Facebook

Was this review helpful to you? Yes | No
vsgreen2000
4/16/2012 8:20:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Casey Jordan

My Review of FIAT of Austin:
Casey was so pleasant it was hard for me to believe I was at a car dealership talking to a salesman. He was genuinely interested is finding out what I wanted, even after I told him I did not want to spend much money on a new car. Rather than trying to up-sell me, Casey just explained how thoroughly equipped the base model Fiat Pop is. In a couple of days, I got a great price on a five speed, bright red Pop that has everything I want and more! I am very happy with the car and the friendly atmosphere I encountered at Fiat of Austin.

Share on Facebook

Was this review helpful to you? Yes | No
Glassesgirlaustin@yahoo.com
4/14/2012 5:27:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Grebe

My Review of FIAT of Austin:
The experience was unlike any other car I've ever purchased. Friendly, no pressure, relaxed, informative, and relativley quick. I also feel like I got a fair amount for my trade, and I Love my new Fiat!

Share on Facebook

Was this review helpful to you? Yes | No
andywsmith.tx@gmail.com
3/29/2012 3:17:05 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amber Barnett

My Review of FIAT of Austin:
I had a wonderful experience buying my new Fiat 500 from Fiat of Austin. Amber took the time to get to know me even before I set foot in the dealership. When I arrived for my appointment, Amber and Lisa explained to me that the copper (burnt orange) paint that I desired is very hard to come by due to tsunami-related factory delays. However, Amber had listened to me and had a perfect olive-colored model, "Olivia", prepared for me. I am delighted to be part of the Fiat of Austin family.

Share on Facebook

Was this review helpful to you? Yes | No
Z33Dubyah
3/29/2012 12:27:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brandon Grebe

My Review of FIAT of Austin:
I just lost my old car to an unfortunate blown engine and was in need of a replacement as soon as possible. Having seen Fiats around town, I decided to take a look at them and requested a test drive for the following day. I was promptly emailed and then called by Francesca and Brandon about setting up my test drive and was in the Fiat that would ultimately be mine before noon. It was a painless experience from then on and they were eager to make it even more so at any opportunity - whether it was going through aftermarket add-on options with me or just offering a cup of coffee. I would definitely recommend this dealership and Fiats in general. And if Fiats aren't your thing, wait until Alfa finally comes back and you won't be sorry working with this group!

Share on Facebook

Was this review helpful to you? Yes | No
MsBeeee
3/21/2012 9:58:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sarah Howard

My Review of FIAT of Austin:
The dealership was so patient with us. We bought a Pop on a Monday and traded it in for a Sport on the following Friday. We LOVE our Fiat!

Share on Facebook

Was this review helpful to you? Yes | No
Patricia McNair
3/20/2012 8:50:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Reinhart

My Review of FIAT of Austin:
When my vehicle needed it`s first oil change, Matt was extremely helpful. He explained what the symbol meant on the dash and gave me directions to the service department. He met me on the service drive within 2 minutes of my arrival. He took care of my car and had it back in about 30 minutes. He was friendly and informative.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>