FIAT of Manhattan
New York, NY
63 Reviews of FIAT of Manhattan
This will be my 3rd review of Fiat of Manhattan--the first was positive based on our sales experience, the second not so good based on our service experience, and today--based on how the dealership made first was positive based on our sales experience, the second not so good based on our service experience, and today--based on how the dealership made the entire nightmare right. I just want to say that at the end of the day, I think these people and the dealership as a whole are really great--despite an almost month of dealing with service issues, we finally were able to pick up our car today and we love it. Patrick (owner), Caleb (GM), and Angela (sales person) were all wonderful today and went above and beyond to turn this into a positive experience. We would definitely recommend this dealership as they made every attempt at making this right for us--they added on 2 additional years of warranty and 1 year service at no charge. Thank you. More
The staff at Fiat Manhattan are consummate professionals. They held held my hand during my first car purchase. Everyone was attentive and well versed in their product knowledge. Lemiron Stalling, speciali They held held my hand during my first car purchase. Everyone was attentive and well versed in their product knowledge. Lemiron Stalling, specialist, has an advanced degree from Fiat University. Caleb Denis, who is in charge, is a class act and although in charge, he is liked and respected by his staff. I thought that was quite impressive. Angela Ramsumair, another specialist, was also very supportive. I will definitely spread the word so others can have the same seamless car buying experience. More
I had a very positive experience. Went to lease a car due to the parking promotion and recommendation by a neighbor. I thought they were brilliant in their ability to be able to offer such a parking p due to the parking promotion and recommendation by a neighbor. I thought they were brilliant in their ability to be able to offer such a parking promotion. I have not owned or leased a car in 17 years but because of the promotion thought it was affordable. I was well taken care of. I would highly recommend Angela, I felt she was excellent at her job, knew the business well and enjoyed my dealings with Caleb. I, too, am in a service business and was well satisfied with Manhattan Fiat. More
Had a great experience at Fiat Manhattan! Caleb and Angela were so helpful in getting me exactly what I wanted in a matter of days. Recommended! Angela were so helpful in getting me exactly what I wanted in a matter of days. Recommended! More
Great Service !!! i would recommend this dealer to all my friends ! They have a large selections of cars in stock, all colors and models! Very professional i was able to get my fiat the same day! Th friends ! They have a large selections of cars in stock, all colors and models! Very professional i was able to get my fiat the same day! This dealer has the Best sales and customer service people! Thanks again to Angela, Lemiron, Brian and Caleb Denis More
Angela did everything possible to make my experience enjoyable and stress free Visited the showroom to get a basic car and walked out with the ideal car with a price I couldn't reject Loved the fact t enjoyable and stress free Visited the showroom to get a basic car and walked out with the ideal car with a price I couldn't reject Loved the fact that they weren't pushy like most salespeople and gave me my time and space to make my decision without pressure More
I wasn't able to obtain the Fiat 500 so my money was returned. It was a short wait because of an issue with my bank but Fiat cleared it up. returned. It was a short wait because of an issue with my bank but Fiat cleared it up. More
This week I decided to start looking for my first car and I went into Fiat of Manhattan. It had to be one of the nicest dealerships I have went into the sales person Angela was very personable and didn't rus I went into Fiat of Manhattan. It had to be one of the nicest dealerships I have went into the sales person Angela was very personable and didn't rush me nor did she talk to me in "car terms " that I didn't know. She made sure I understood everything. And after we spoke she called over her boss caleb and he spoke with me also and gave me his card if I had further questions. They were wonderful! More
I went into FIAT of Manhattan and was instantly greeted by the salesperson, Angela. Angela was very efficient in describing the features and what is included with the purchase of the vehicle. Even though I by the salesperson, Angela. Angela was very efficient in describing the features and what is included with the purchase of the vehicle. Even though I wasn't ready to make a purchase, she introduced me to the studio director, Caleb Denis, who thanked me for coming into the store. All-in-all, a great customer service experience. More
I was checking out dealer stock online when I happened on the Abarth outfitted exactly as I wanted it. I clicked the link to schedule a test drive. This was done at 1:00am in the morning. At 9:00am I got a c the Abarth outfitted exactly as I wanted it. I clicked the link to schedule a test drive. This was done at 1:00am in the morning. At 9:00am I got a call from Angela and I said I wanted a test drive for noon that day. When I got there I immediately asked Angela if the Abarth I saw online was still available. It was in transit and still available! So we test drove an Abarth they had sitting around and it was fantastic. We returned to the dealership and I plunked down my deposit. I had to wait just 18 long days until it got to the dealership. It was there when originally promised and I took delivery the same day. People order these cars and have to wait months. Angela was great. However, I cannot recommend this dealership because of Caleb Denis. He is a thief of the first order. He inflated the price of the new car to offset the price I negotiated for my trade in. In the instalment contract he added about $1200 and I didn't notice it until I got home with my new car. Live and learn. BUT learn from my mistake and STAY AWAY from Fiat of Manhattan!!! More