When I arrived at the dealership, Mr. Call was the first representative to approach and assist me. He introduced himself and was very kind, and being as I am very objective, we immediately began to discuss used vehicles. I told him I was interested in the longevity that Japanese vehicles offer and that Toyotas were generally more in my price range.

He looked into his computer and we took a stroll to look at a few of the vehicles on this list based on my filters. While only considering, as I like to shop around, Mr. Call still did a fantastic job and was very courteous.

If I decide to return, I will definately be asking for Mr. Call to give me assistance.

Was this review helpful to you?    Yes | No Thank you

Aaron was very helpful and professional. I did not yet make a purchase however I will defenately be returning to Aaron Call when I do. I will also recommend him to family and friends for their needs.

Was this review helpful to you?    Yes | No Thank you

On every level my experience with this dealership was exceptional! I appreciated the large inventory and variety of the new Jeep 2014's. The dealership it'self is beautiful. All staff and management, were friendly, professional, knowledgeable and respectful of my time. Aaron and Mike, made the decision and purchase experience fun and I really enjoyed working with them. Chris, who handled the finance, was straight forward, patient and a real pleasure. I wish the team and dealership continued success!

Was this review helpful to you?    Yes | No Thank you

We had selected the Make, Model and color choices prior to visiting any dealership. We were pre-approved for financing via Navy Federal Credit Union and USAA. We visited a competitor's lot the night before. They wasted 2 hours of our time promising a vehicle they couldn't deliver and went on to give us all the reasons that vehicle didn't exist within a 500 mile radius. We left the dealership.

We then went on-line to USAA Auto Buying service. We were contacted immediately by Bonnie Abbott of Chantilly Jeep. Bonnie and "Big Fish" Thadius took excellent care of us. We drove our new 2014 Jeep Grand Cherokee Overland off the lot last night. No muss. No fuss. No lies.

We purchased the Premium Care package for lifetime service. We've had Jeeps of all varieties since 1993 and know the solid value of this protection plan. They build great cars - but things happen on the road you never expect. It's peace of mind.

We were very pleased with Jeep and the Chantilly Jeep Dodge facility. Thanks for making a sometimes daunting process easy.

Was this review helpful to you?    Yes | No Thank you

I contacted Bonnie regarding a used BMW that was at her dealership. This was a newer model car with low mileage that fit what I was looking for. She was very helpful in answering my questions and quickly informed me when the car was sold so I did not travel the 200 miles to her dealership for no reason. Bonnie has been exceptional about following up with me to see if there is anything she can do to help me find the car I am looking for. Although I have not bought a car from Bonnie her customer service is exceptional. Thank you!

Was this review helpful to you?    Yes | No Thank you

I walked into Fair Oaks to get my 2011 Jeep Grand Cherokee Overland its annual service. I walked out with a brand new 2014 Jeep Grand Cherokee Overland. This is all thanks to Sony Pierre. I had contemplated trading in my 2011 before getting the service done because i was really impressed with the new 2014s. My decision to do so was made by whether or not i can get the car i want at the price i want with the service i deserve. Sony was confident that he could get me what i wanted and his awesome attitude and willingness to work with me was all I needed to proceed. Not only did he meet my needs he exceeded them.

Marvin Rivera handled all the paperwork. He was well organized which made every thing go by smoothly as well he did a great job communicating what is was that i was signing. On top of that he was very engaging and pleasant to work with.

A shot out to Tony Nardelli and his huge personality, He really makes you feel like a big part of the team. He stands out as a true leader and professional.

Overall this car buying experience has stood out as the best in my car buying experience. There was not one person at Fair Oaks Chantilly Chrysler Jeep Dodge RAM that wasnt a pleasure to deal with.

I will be back to purchase my 2017 Jeep Grand Cherokee Overland and I will be working with Sony.

A big thank you to Sony and every at Fair Oaks Chantilly Chrysler Jeep Dodge RAM.

Was this review helpful to you?    Yes | No Thank you

I deeply appreciate the honesty and integrity of the Fair Oaks Chrysler employees. They go out of their way to make you as comfortable as possible. On top of that they are extremely friendly and personable. I also like being recognized. They make me feel like a welcomed friend.

Was this review helpful to you?    Yes | No Thank you

I was in the market for a new car that would maybe get better mileage than my current vehicle, but I did not want a hybrid. I used truecar.com to try to price out a 2013 Dodge Dart and Bonnie from Fair Oaks was one of the first to contact me both by email and by phone. We had a lot of back and forth via email where she gave me the price without pressure. Admittedly, the price was higher for the vehicle I wanted than at other dealerships so I was hesitant to come in to the dealership at all, but Bonnie was adamant that they would find a way to make the numbers work for me. Ultimately, I did not end up purchasing a vehicle from her nor from any other dealerships, but although the price was not as competitive, it was very much apparent from her communication and work ethic that they would really go to lengths to try and get my business. I appreciated the fact that she was willing to do so much number crunching for me despite the fact that I had not come in in-person. In this Internet age where consumers are able to find pricing details and do a lot more research online, it always irks me when a dealership simply tries to get you to show up. If you're looking for a vehicle, you'll have a positive experience with Fair Oaks Motors, whether or not you end up buying from them.

Was this review helpful to you?    Yes | No Thank you

Thatius was a great sales person. He worked really well with us in getting a jeep wrangler unlimited. I would be happy to go back to him again.

Was this review helpful to you?    Yes | No Thank you

We were greeted right away upon arrival by William and he listened to exactly what we were looking for and pointed us in the right direction. He worked to give us a great deal on our trade and a great deal on our new vehicle. Overall, the experience was very satisfactory.

Was this review helpful to you?    Yes | No Thank you