Fairway Ford Henderson

Respectful, considerate, excellent small town dealership. Many returning customers. Will be back to purchase a vehicle. Many returning customers. Will be back to purchase a vehicle. More

The service department will rip you off! We just paid them $838.00 for work that they said needed to be done to my husband's truck and it was in worse shape when he picked it up than it was We just paid them $838.00 for work that they said needed to be done to my husband's truck and it was in worse shape when he picked it up than it was when he left it with them. A real mechanic, who is honest, fixed the truck in less than ten minutes and charged nothing. Lesson learned...They won't get the chance to rip us off again! More

(((((Local mechanic with 30 years experience please read )))))This past Friday I returned to the used car side to talk with manager and the man who made a offer on my truck I want to sell my truck he offere )))))This past Friday I returned to the used car side to talk with manager and the man who made a offer on my truck I want to sell my truck he offered(( 42,000 for the truck or he said I can Wright a check for what you owe and send it to finance company and Wright you a check for your equity ))I found he was not there so a sales man called him to ask him about the meeting and what had transpired I told the guy I would take 43,000 and we could do the deal few days before when I had went i also looked at a little older dodge 2500 didn’t test drive at the time but did look at it the whole reason I was selling truck was to not have a payment I only owed 15,700 on the truck the manager mentioned he could do a deal straight up so I kept that in mind so when on Friday I ask to test drive the dodge 2500 I was able to find several things that did not work I brought this up after the test drive they were willing to fix or I could I’ve also been a mechanic for over 30 years at this time the sales man took the deal to the new car side to I’m assuming the finance manager this man would not honor the deal reached before with manager he was ugly about the deal I was stunned the manager said the deal was good for a week so I started asking a lot of questions then the other guys in the office started coming to his defense so basically I was ambushed in that office now mind you I had dealt with the used car manager before I bought a car from him before and everything went very smooth as things began to escalate that’s fine I’ll just sell you the truck I said he then said ok do a street buy to his sales man then said we’ll send a check into to pay of what you owe and when the title comes in you’ll get your check I said again your manager didn’t say that he said I would get a check when he wrights out the financed portion and I said your taking position of the truck so I said no and I would never do business there again I’m also going to put up a YouTube video of my experience at this dealership and specifically the man who seams to be running it all I can recommend is talk to the manager behind the desk in new cars before u make a purchase he is the head of the organization that leads his employees because this could happen to you I will never go back More

Braughr my car up there to get it fixed cause of the recall and they ended up shattering my windshield and won’t fix it ! I don’t recommend them at all! If they can’t even own up to something that they recall and they ended up shattering my windshield and won’t fix it ! I don’t recommend them at all! If they can’t even own up to something that they did nor look more into it why would you want to trust them with your car ? More

Colby was awesome! I just moved here from CA and needed a Texas size vehicle the Ford Explorer was perfect. Was in and out and they had my SUV ready in no time. I'm glad I bought local. a Texas size vehicle the Ford Explorer was perfect. Was in and out and they had my SUV ready in no time. I'm glad I bought local. More

Customers mean nothing I purchased a used truck from this dealership Via internet. He ran my credit get me approved for financing I made arrangements to come out to Texas an I purchased a used truck from this dealership Via internet. He ran my credit get me approved for financing I made arrangements to come out to Texas and pick it up only to be told that they sold it to somebody else from out under me. This was after I confirmed that morning that I would be out there. This to me is as low as you can go they care nothing about their customers only the sale. I would not trust a single thing Jack tells you the used car sales manager. Michael Easton More

New vehicle Very friendly and professional staff. Always willing to help and to take care of their customers. Josh was very helpful throughout the whole car buyin Very friendly and professional staff. Always willing to help and to take care of their customers. Josh was very helpful throughout the whole car buying process. More

Excellent experience Fairway ford is a tremendous car dealership. They are knowledgeable and very helpful. My salesman, Michael Anders, was easy to work with and listen to Fairway ford is a tremendous car dealership. They are knowledgeable and very helpful. My salesman, Michael Anders, was easy to work with and listen to my wants and needs and helped me find the best vehicle fit those. I would highly recommend both Michael and Fairway to anyone looking to purchase a new vehicle More

Michael Anders Customer service is always of value, but one who provides excellent customer service with a smile and a love for what they do deserves more than five Customer service is always of value, but one who provides excellent customer service with a smile and a love for what they do deserves more than five stars. Would highly recommend his service to anyone who asks. More

Great experience! Everyone was very friendly! Michael Huey is very informative and did not try to pressure me into purchasing the car unlike most car salesmen have trie Everyone was very friendly! Michael Huey is very informative and did not try to pressure me into purchasing the car unlike most car salesmen have tried to do. 10/10, highly recommend.. couldn't have had a better experience. More