Fairway Ford Lincoln

Fairway Ford Lincoln
555 W Meadows Dr
Freeport, Illinois 61032
(888) 553-2949

Manufacturers: Ford, Lincoln

Most Reviewed Employees
Mark Story Mark Story
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Drinks
Free WiFi
Parts Store
Pet Friendly
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
11 Reviews
Fairway Ford Lincoln

Overall Score: 5 Star Rating4.7



About Fairway Ford Lincoln
Certified: Fairway Ford Lincoln
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Fairway Ford Lincoln has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Fairway Ford Lincoln
Fairway Ford Lincoln is a new Ford and Lincoln dealer with a large selection of used cars, trucks and suv's. We're located in Freeport, IL, just a short distance from Rockford and Madison. We're also your source for Certified Pre-Owned Fords and Lincolns. Fairway has a top-notch Service and Parts department and we are home to Gates Collision for your body shop needs. We are a member of the Freeport Area Chamber of Commerce and are rated A+ by the Better Business Bureau. Established in 1988 Our Ford Lincoln dealership has been a member of the Freeport area community for over 50 years. The current location on Meadows Dr. was established in 1988. We are part of a dealer group with 15 stores which gives our customers over 2,000 vehicles tmore
o choose from.

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rdcourt
4/3/2012 12:56:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Sullivan

My Review of Fairway Ford Lincoln :
The dealer's facilities were first rate, neat clean and orderly.
I enjoyed meeting the sales person very positive but not pushing .

Test drove car answer all questions. Was very friendly and really interest in giving good answer to my question.
At the time of purchase the manager and finance person continue with being concerned with my needs.

I my a few follow up callc to get information on radio and phone sync all done well

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MJNShelby
4/1/2012 9:25:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Story, Kevin White, John Gobeli

My Review of Fairway Ford Lincoln :
The team at Fairway Ford went above and beyond our expectations with our recent purchase! The Staff has always been very friendly and willing to help.

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FordLover62
3/8/2012 8:33:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Gobeli (Sales), Justin Fryer (Service)

My Review of Fairway Ford Lincoln :
As a habit, I usually find buying a car to be such a painful process that once I buy a car, I keep it for about ten years. With the incentives that Ford Motor Corporation was offering, I knew that the time to buy had come. I met with John Gobeli in the Sales Department and told him the type of car I was looking for, the color and the options that I desired. Realizing that my criteria was quite specific, I fully expected that the car would have to be factory-ordered. After a little research which took next to no time at all, John surprised me by telling me that the car I sought was at another Ford dealer and arranged to have it delivered to Fairway Ford within 2 hours. As it turned out, the car that was delivered was perfect. The only option that I wanted that the car didn't have was heated seats. John explained that the seat heaters could be installed by their Service Department with a follow-on appointment. Once John explained the sales inccentives and my trade-in value, I had no difficulty making up my mind and took the deal! Within a week of my taking delivery, Justin Fryer and the service department had installed the seat heaters in less than four hours and the installation looked like it had been done at the factory!
I also found that the Service Department was clean, well-organized and was courteously notified about the estimated time that the installation of the seat heaters would take.
Another surprise: I had seen commercials for "Cash Back" offers on TV before. My experience with these "deals", is that it usually applied to a make or model that wasn't selling (usually due to low fuel economy). Amazingly, I received their $2,000 cash back incentive on a Ford Focus! One of Ford's most popular models!
The "clincher" was the value that they gave me for my trade-in. As it was, my trade-in was 12 years old, and I readily admit that although it only had 75,000 miles on the powertrain the car had some cosmetic deficiencies. I can honestly say that I don't think I could have gotten more for the car if I had tried to sell it privately. I'll probably keep THIS car for ten years too, but it's because I finally have my dream car and I want to keep it as long as possible! I would strongly recommend John Gobeli at Fairway Ford to anyone looking for a great deal at a great price, with Justin Fryer and his team in a strong Service Department to back up the sale!

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sharib1959
3/2/2012 10:22:27 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Charley

My Review of Fairway Ford Lincoln :
My husband and I have bought a number of new cars over the years. Never have we had such a positive experience. Charley was Great! The whole staff was awesome. We never have felt so comfortable with a vehicle purchase as we did leaving FAIRWAY FORD in Freeport IL
Thank you!!!

2011 Ford Edge

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Jwinter81@charter.net
2/20/2012 11:30:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Gobeli, Kevin White, Rudy Bennett, Charley Bieber

My Review of Fairway Ford Lincoln :
Fairway Ford was very accommodating. We found the vehicle we liked on their website, took care of financing over the phone, went to the appointment we made and then drove home in the truck we wanted! They gave us a fair trade-in value on the truck we had for trade. We couldn't have been more pleased. There was no pressure to buy, they didn't try to sway us toward another vehicle; it was a much better experience then we've had with other dealerships in the past. John Gobeli was very helpful, as were Kevin, Rudy and Charley. We would certainly recommend Fairway Ford!

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Vicki and Gary Carr
2/18/2012 5:09:09 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Charley Bieber\Adam Tollers

My Review of Fairway Ford Lincoln :
We brought a Escape first from Charley and then decided to trade off truck with Ford. We had a good experience the first time and the second time was great also.

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Ken Porter
2/8/2012 11:23:33 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Robinson and Charlie (?)

My Review of Fairway Ford Lincoln :
My wife and I traveled from eastern Wisconsin with some (too) detailed driving directions. When we reached the dealership by phone, Charlie very patiently guided us in. Chuck Robinson greeted us upon arrival and handled the rest of our contact with courteous and helpful attention. All around, the dealership could not have been more accommodating.

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golfforus
1/21/2012 8:28:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Charley

My Review of Fairway Ford Lincoln :
We had a very good experiance at Fairway Ford. Charley was great to work with. He answered all our questions. The price was fair and no high pressure sales tactic.

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hcaz2007
1/17/2012 12:25:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Charlie and the Financial Manager

My Review of Fairway Ford Lincoln :
Couldn't ask for a better car buying experience. They went above and beyond to get me into a new car after my old one was wrecked. They even called and got me the best possible insurance quote when I thought I wouldn't be able to get a new car due to a high insurance premium with a different insurance company. They did all the work for me and were quick with service and always returned phone calls. I was not hastled or pressured like you would typically experience with other dealers. Everyone was very friendly. I highly recommend this dealership. The car I purchased was a 2010 Ford Mustang GT Premium and it was kept in excellent condition and was washed and prepared for me when I arrived to pick it up. The price was excellent for the amount of miles on the car.

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LeilaniMcCoy
1/7/2012 2:37:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chad Bawden, Kevin

My Review of Fairway Ford Lincoln :
We admire and respect Fairway Ford and would recommend to all family and friends. From start to finish Chad and Kevin (and the people behind the scenes in financing) were dedicated to "making it happen". Yes, when you buy a car anywhere there is a "sale", yet, the gentlemen and ladies there are not only professional and hospitable, but real... not "car-salesman" like at all.... honest and genuinely desiring to see the customer have the car of their dreams within their means. Their vehicles are professionally inspected before ever put out for sale, so you KNOW what you are getting. We drove away with a vehicle that we had drooled over on the Fairway Ford's Website. We sent them a pic and they had it waiting for us the next day!*Note* We did go to a different dealership first. They were not enthusiastic at all to sell or assist us. Their mistake.

QUALITY matters:

Price, service, hospitality, honesty, kindness....over the top. Thank you Fairway Ford. Faith in Dealerships restored!....well in Fairway Ford anyway...lol:) God bless you all.

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Reviews 11-20 >>