Falmouth Toyota

Falmouth Toyota
290 MacArthur Blvd
Buzzards Bay, Massachusetts 02532

Sales: (508) 759-1900
Service: (508) 759-1900
Parts: (508) 759-1900

Manufacturer: Toyota

Most Reviewed Employees
Anthony Spagone Anthony Spagone
Sales/ Leasing Consultant
Ken Collings Ken Collings
Sales/ Leasing Consultant
Ron Sjahfiedin Ron Sjahfiedin
Sales/ Leasing Consultant
Amy Killoran Amy Killoran
Finance Manager
James Renehan James Renehan
Sales/ Leasing Consultant
Peter Cavicchi Peter Cavicchi
Finance Manager
Jack Moloney Jack Moloney
Sales and Leasing Consultant
David  Digravio David Digravio
Sales/ Leasing Consultant
Matt Murphy Matt Murphy
General Manager
John O'Keeffe John O'Keeffe
Sales and Leasing Consultant
Need a New Car?

Dealership Amenities
Neighboring Golf Course with Driving Range - Brookside Club
Neighboring Restaurant in Golf Course Clubhouse - Sunset Grill
Attractively Landscaped Grounds
Scenic Waterfront Test Drive Route
Separate Toyota Certified Used Vehicle Lot
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.9/5
208 Reviews
Falmouth Toyota

Overall Score: 5 Star Rating4.9



About Falmouth Toyota
Certified: Falmouth Toyota
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Falmouth Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Falmouth Toyota
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our service and parts director Bob Andrews has been with us since 1989, Tony Martino Service Manager since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1more
989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.

Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.

Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs. less


DavidD17
5/18/2012 9:43:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Spagone

My Review of Falmouth Toyota:
The purchase of my 2006 Toyota Tacoma was smooth and easy. Anthony listened to what I needed and was very professional. They were fair with my trade-in and made the whole process easy.

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P. Havey
5/17/2012 4:10:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Spagone

My Review of Falmouth Toyota:
I went to Falmouth Toyota to trade in my 2008 Scion XB. I had a wonderful experience dealing with Anthony Spagone. I told him I preferred a manual transmission and I wanted something a little more economical than what I was driving. He did an outstanding job of matching me up with the perfect car. He is professional, courteous and did not put any pressure on me at all. I took my 2012 Corolla home yesterday and I couldn't be happier with it!

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SNeese
5/14/2012 6:23:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amy Killoran, Jack Moloney

My Review of Falmouth Toyota:
Loved the friendliness of all the staff. Also enjoyed the dog friendly atmosphere.
Would love to reccomend this dealership to anyone! Jack Moloney was very concientious, professional, and personable. He represents your company extreamly well.
Amy was also very efficient, professional and personable as well. What a wonderful experience for my 1st purchase of a Toyota!


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bstarkey311
5/14/2012 9:48:15 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amy Killoran, Anthony Spagone

My Review of Falmouth Toyota:
Just bought a 2001 Toyota Tundra and had it shipped all the way from Bourne, MA to Salt Lake City, Utah (Over 2000 Miles) I saw the Truck posted on Auto-trader, sent in an inquiry and within a few hours had a response from Anthony Spagone, who was knowledgeable and very helpful... after a bit of research I decided to make an offer, The price was already Fair but we negotiated a few hundred dollars off and he threw in a ball to go with the hitch, I was a bit concerned about buying an 11 year old used truck 41,000 miles (crazy low) but coming from a Toyota dealership and one with a good reputation I decided to take a chance. I am very pleased with the Truck, it looks as good or better than the photos depicted it is in amazing shape and was a great purchase. I looked heavily at the reviews i could find on Falmouth Toyota and it really influenced my decision to buy, it made me wonder a bit because they have nearly a perfect 5 star record (Which I my self will give them a 5 star rating) however i think they do deserve it. The service was good, the price was fair, staff (Anthony Spagone) was professorial especially buying the Truck site unseen, and they made it very easy to buy a truck from over 2000 miles away. I would buy from them again.

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JVitt
5/10/2012 11:40:23 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Spagone

My Review of Falmouth Toyota:
The experience was great. I bought a used truck and got no pressure at all. Anthony was professional without any car salesman pressure. I live an hour from this dealership but will go there for all my service needs.

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aldrichthomasc
5/10/2012 10:52:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jack Moloney

My Review of Falmouth Toyota:
As always, my sales and service experience (of approx 40 years) was helpful, friendly, efficient, knowlegeable, and competent. Jack Moloney is a new and excellent addtion to these qualities of Falmouth Toyota, and is so with engaging enthusiasm. I will continue to consider Falmouth Toyota my automoblile dealer, and as I have often in the past reccomend Tom Murphy and his staff to my friends.

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bper6
5/10/2012 8:50:36 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amy Killoran, Matt Murphy, Ron Sjahfiedin, Taylor Voner

My Review of Falmouth Toyota:
We have purchased several vehicles from this dealership in the past but this was the best experience. No haggling over price; just a wonderful experience. It was nice to deal with Ron again; Matt made sure we were well taken care of and introduced us to the service person-Taylor who was very pleasant and efficient. The finance manager was quick and efficient and all made sure we were able to pick the vehicle up quickly.

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jbarnes
5/10/2012 7:20:11 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amy Killoran, Brian Nascarella

My Review of Falmouth Toyota:
Great experience ! Highly professional sales team, no high pressure, everyone I met
was friendly and helpful. I would recommend Falmouth Toyota to anyone if asked.


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LarryBrady
5/6/2012 5:33:27 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Cavicchi, James Renehan

My Review of Falmouth Toyota:
Jim listened to what I wanted and immediately packaged a deal that met my expectations. Peter's attention to detail and explanations made the paperwork painless. This is my second RAV4 because I enjoyed the service from sales to customer service and maintenance which makes my association with Falmouth Toyota a fine experience.

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rrogers319
5/3/2012 6:09:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Martino, Anthony Spagone, Taylor Voner

My Review of Falmouth Toyota:
Just purchased 3rd and 4th car from this dealer. I put on a lot of miles and am in service monthly for oil changes etc. Making an appointment is easy, getting in on time is the norm, as is getting out within the allotted time. They recommend only the services recommended by the manufacturer at that point in time and they give you lead time on upcoming issues; tires, brakes etc, so that you can plan for that expense at a future visit. Several times they have gone above and beyond normal warranty service including giving me a car for a week when my Corolla (I might expect this at a Mercedes dealer or other high end store but not for an $18,000 Toyota) needed time in the shop. Recently, without my asking, they offered to split a part replacement on a part that was 10,000 miles out of warranty. Sales staff have always been helpful and patient with me as I try to do my due diligence, they do what they say they will and they do it promptly.

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