I love Family Jeep! From the moment I walked in the door I was treated like family and not at all like a "target" for a new sale. The customer service and quality of work was far beyond my expectation and the friendliness was over the top. I was in and out in a matter of no time, driving away in my new Jeep Grand Cherokee. I would 100 percent recommend Family Jeep. I can’t wait to get our next Jeep in a few years!

Was this review helpful to you?    Yes | No Thank you

I came to the dealership to inquire about trading in my 2012 Challenger SE for a 2013 Challenger R/T for my wife. I have purchased my last 5 vehicles at Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall. 4 of which were from Tim Barlow. After going over the numbers and getting a good deal, we also looked into trading my 2012 Charger SXT Plus for a 2013 Charger R/T Plus. Tim knows me and said I would be back later to trade it in after hearing my wife's car every morning. He worked out a great deal where I walked out of the dealership with 2 new R/T's, a low interest rate, and a $20-$30 increase to the monthly payments. Both my wife and I are extremely pleased with our new 2013 Charger and Challenger R/T's. I would recommend anyone to purchcase their vehicles from Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall and ask for Tim Barlow.

Was this review helpful to you?    Yes | No Thank you

I can't say enough about Kimberly Ayala-Robinson. She was by far the best person I have ever dealt with in regards to any kind of sales. Do yourself a favor.. If you're looking to go to this dealership. Contact her first online. Especially if you're coming from a different dealership that left you frustrated and annoyed with the process of buying a car. I dealt with so many dealers before I came across her and it was night and day.. She works hard for your sale and you'll see that if you give her chance. I never write reviews unless they are negative but she was too good to not at least recognize her and thank her in my own little way. I hope someone read this and takes my advice and then rights another positive review supporting this one.

Was this review helpful to you?    Yes | No Thank you

great dealership great staff 3ard new car from them my family has been getting car from them for a number of years and it was always great

Was this review helpful to you?    Yes | No Thank you

I first went in there on a Saturday and Tom Hartman was very helpful with showing me the different Jeeps available. I wanted to go to a few other places to shop around but that was probably not even necessary! The other places I went to did not seem very welcoming and weren't being upfront like Tom was. I called a few days later to ask about warranty on a specific Jeep and Amanda was very nice, helpful and prompt in answering any questions I had. The day after that I spoke to Tom and decided I had to go back in to check out what cars they had available and there was one Jeep that seemed like it was in great condition and was a good price. I decided to get it because I trusted this dealership and the people that worked there- specifically Tom Hartman. I am very happy with my purchase and it has been driving great! Tom even answered all my follow up questions I had about the car which is going above and beyond. I would definitely go back to this Dealership and recommend it to all my friends and family! Thanks again!

Was this review helpful to you?    Yes | No Thank you

Leased a Jeep Grand Cherokee on jan. 14,2013 Nashay and everyone at the dealership were very friendly and patient with us. Our concerns where their concerns. Simply put the best car buying experience we have ever had.
Thank You,
Robert & Christina Ball

Was this review helpful to you?    Yes | No Thank you

The people who helped us were so nice and polite to my husband, who was in a wheelchair, they were very patient with him. The gentile family has a history of this. I would recommend this dealership to everyone Looking for a new car. Your experience will be a happy one.

Was this review helpful to you?    Yes | No Thank you

Great and friendly service, they worked with me until i got the deal i was happy with. Would Highly Recommend This Dealer To Any One That Wants A Great Deal

Was this review helpful to you?    Yes | No Thank you

I walked in and I walked out with the car I wanted in less than 45 minutes. My salesperson Nashay was outstanding,I got the car I wanted and with in my price range. I don't remember the sales manager he was great also.

Was this review helpful to you?    Yes | No Thank you

Scott Streeter was the employee that I worked with during my visit to this dealership. This was the first time that I was looking for a good used car. I was feeling extremely nervous about the whole prospect and then I met this super salesperson named Scott Streeter.

He made me feel comfortable and was extremely knowledgeable about all aspects of the vehicle, financing etc. He didn't talk down to me but he helped me to understand the vehicle that I was interested in purchasing. There was no pressure at all from Scott. He took his time with me and made my car buying experience extremely comfortable.

Whoever is reading this review; if you want a car sold to you the right way, you want Scott Streeter.

Was this review helpful to you?    Yes | No Thank you