Family Honda

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Family Honda:
DO NOT BUY A CAR FROM THIS DEALERSHIP! I raded in my car to them over a month ago and they still have not paid it off! The car is going into collections and they keep telling me they sent it but my bank still has not recieved payment. Honda said they would fax over proof that the payment was sent and they never did!! Also, I am now recieving toll road violations and the vehicle that is not paying the toll is the one I traded to them!! I have now over 150 dollars in toll road fines!! They are drivng around my car without paying for it and I am being screwed!! Do not trust these people!!!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Family Honda:
I had the worst experience I've ever had purchasing a car including the fact that I currently have outstanding issues and am now being ignored. DO NOT PURCHASE FROM FAMILY HONDA!!! Oh, and they have their employees posting ratings so don't be fooled.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Family Honda:
I chose to go with a Toyota Camry over the Honda Accord because of personal feelings about the layout inside the car. I have to say that I was very torn between the Camry and the Accord. Both drove great, looked great, etc, but it came to the aesthetics inside for me. However, the salesmanship was a little off-putting. Upon my first visit, I started with a salesman who asked me what I was interested in and took me around the lot to find a car that matched my description as closely as possible. I was left at the car to explore it myself while the salesman went to photocopy my license for a test drive. He returned and turned me over to a more senior salesperson. The gentleman was friendly and engaging and enthusiastic about the car. We took the car for a drive and he answered all my questions. When I asked about price and financing, I got soft answers. He wasn't willing to give me a hard price unless I was willing to buy the car that day. When told that I would have to discuss it with the wife and wanted her to see/drive the car, he opened up a little more. He asked to look at my car for a trade in and then disappeared with the keys for a while. When he returned he still would not give me a solid price on anything and really pushed the sign today option. When I did bring the wife back, she enjoyed the car but we had the hard sell again about "what can we do to get you to sign TODAY." Considering the market, we really wanted time to think through our options and we still did not have a price. We were given ranges that were pretty wide. We also were asked if what we wanted was on the lot or would have to be ordered. They were working on the assumption that what we test drove had everything we wanted making that THE car for us.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Family Honda:
Best car buying experience I ever had, I couldn't be happier with the way I was treated and my new car.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Family Honda:
I was very happy with my experience at Family Honda.....I would totally recommend this dealership to anyone

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Family Honda:
THE BEST DEALER IN THE WORLD!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Family Honda:
they are awesome.....always exceed my expectations!!!

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Family Honda:
Hustlers, scammers, condescending, rude, go anywhere else.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Family Honda:
FAMILY HONDA THE BEST

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Family Honda:
I took my new '07 Civic Hybrid for some problems with the power window for the second time... Dan, the service manager kept arguing with me that there's nothing wrong. During my first visit, Josh (who left the company)said he was going to get it fixed. Later he told me he needed to order some parts... Excuses, denials... Don't ever buy a car from the Family dealerships!

Was this review helpful to you? Yes | No