I started with Orange Park Kia, where I wasn't taken seriously and was pretty much ignored when I was shopping for a car. I called up Family Kia (because its an hour from me) and spoke with Debbie on the phone, told her what exactly I wanted, if it was worth me driving out there for, and if she could give me what I wanted. She said absolutely. I made the drive and couldn't have left happier. I was treated with respect at all times from everyone in Kia. I didn't feel once like I was "just another person to sell a car to". Debbie was completely honest with me and very kind and patient. I had a auto loan already approved when I went, Darwin found me a better interest rate and a lower payment! It's even the little things, I knew I wanted another Kia, I was trading in my Kia for a new Sorento. They gave me and my son each a Tshirt, coffee mug, and keychain, and let me tell you that made the day for my 4 year old. Last time I bought a New Kia at a different location I didnt even get a keychain! When you spend thousands on a car, even a "thank you keychain" would be appreciated! Haha!! They have a play area for the kids (fabulous distraction) that makes the experience even better when you have little ones. I will be making the drive to Family Kia for my service for my Sorento, because of the people, they are all so kind and amazing!
I Recommend This Dealer:
Did you find this review helpful?