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Faulkner Toyota

3400 Paxton Street, Harrisburg, Pennsylvania 17104
Sales: (717) 565-9000

Makes: Scion|Toyota|Service Center
 
Average
50% Recommend

Overall Rating 2.9

2 Lifetime Reviews

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Faulkner Toyota
2 Lifetime Reviews
Faulkner Toyota Info
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2 Dealership Reviews
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Reneesoccermom
3/25/2014
Reason For Visit
Service

"We took our Yaris in for a recall. Walked out spending..."

We took our Yaris in for a recall. Walked out spending over $300 on various repairs, inspection. When one of those "repairs" went wrong, Tony would not refund the money and wanted us to dumpster dive for the serpentine belt at our local trusted mechanic, who had done the fix. We called our mechanic and they said they couldn't find it since the repair had been done the day before. Even with a receipt of the same part being installed 2 months later, Tony wouldn't refund the $120. (Our local mechanic charged us $70). We even had bought our Sienna at Faulkner. RIDICULOUS customer service. Won't ever go back. Or buy another car from those jokers.

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Overall Experience
I Recommend This Dealer: No

Employees dealt with

Tony, the service supervisor

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Toyotap
11/15/2013
Reason For Visit
Sales (Used)

"Car shopping is one of the worst things to have to do. I..."

Car shopping is one of the worst things to have to do. I walked in and was greeted. I told Jim Porter what I was there to look at and what i was willing to spend. He made all the numbers work and I drove away in a new car! I would give Faulkner Toyota the first chance at any new business of mine.

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I Recommend This Dealer: Yes

Employees dealt with

Jim Porter

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