I love my new GLA and am so glad I bought from Feldmann! I am a high-maintenance, asks a million questions, picky female. Just ask my husband! Through the entire car-buying experience, Ben Rost showed nothing but patience and understanding. Thanks to him, I ended up with THE perfect vehicle for our family - a GLA 1st Edition. This was a big purchase for us and my first Mercedes - and I could not be happier. I truly cannot count the number of times I called Ben with questions - such as how much would this accessory cost? (he went to the parts dept and found the answer for me), would it be possible to get this type of package? (he sent me an email with a brochure attached and explained my options), and oh can I test drive a GLA again? (he made time for me every time, and even let me take a GLA home to make sure it would fit in the garage). A salesman from any other dealership would have likely stopped taking my calls. Instead, Ben answered all my questions (even while out of town on MB business) and helped us identify the perfect car for us and get good value for our trade-in. We have had our GLA for over a month now and could not be happier. I visited the service department to have the clear shield protectant added, and the service was outstanding. Our kids love the new car (and the cookies at Feldmann's!) and I have gotten so many compliments on our GLA - I would send anyone I know without hesitation to Feldmann, and specifically Ben Rost! Thank you!
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