Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Felix Chevrolet
Los Angeles, CA
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 132 reviews
April 11, 2024
Jonathan Acosta is good and concern, it never seem as if any other service rep. is as approachable, they just totally make you invisible. The last visit he did forget a few issues, but no big deal. He reall any other service rep. is as approachable, they just totally make you invisible. The last visit he did forget a few issues, but no big deal. He really try to please his customers, but I’m not to happy with the mechanics, but Felix is really convenient for me. I’ll keep trying. More
by Lfcooper51@yahoo.com
Employees Worked With
Jonathan Acosta
Helpful April 10, 2024
I don’t know where to start but it was a rollercoaster going back and forth with my vehicle and not getting the right diagnosis. I believe safety is first and leaving the dealership after being assured th going back and forth with my vehicle and not getting the right diagnosis. I believe safety is first and leaving the dealership after being assured that everything is fine but realistically is not it very disappointing. However you do have staff in the service department that are very helpful and make things better Ruben was very helpful and managed to explain what was going on with my car. Ruben did go above and beyond to make things better. More
by Norms
Employees Worked With
Ruben
March 15, 2024
I live 60 miles away from dealership. Price increased day of appointment. Paid cash and I wouldn't leave without a warranty. Finally agreed to give a 90 day powertrain warranty. Took to Price increased day of appointment. Paid cash and I wouldn't leave without a warranty. Finally agreed to give a 90 day powertrain warranty. Took to a local dealer for a inspection and I was notified there was signs of a oil leak on the underside of the car. It would cost $230 to clean underneath the car identify the leak. When I contacted Felix Chevrolet by email about the leak I received a response from Mr. Khajehgian the pre-owneed sales manager. That they had noticed the oil seepage and it was considered minor. So I took it back to the local dealer and paid the $230 for the clean-up and inspection. At that time the service manager also mentioned that this service should have been done by the selling dealership prior to listing it for sale.. After the inspection Mr. Khajehgian was wrong, there was no oil seepage. The seepage came from the transmission. Although it was still considered minor, but the fact that Mr. Khajehgian didn't know what he was talking about. . Also they were able to identify $2500 of other problem not covered in the 90 day powertrain warranty which would bring the car to standard operation condition. More
by jamoford
Employees Worked With
Sevan Khajehgian Pre-owned Sales Manager
November 22, 2023
I came in for a new battery. It took 3 hours and i waited in the lobby. When I drove away from the dealer I noticed my check engine light was on and it wasn't when I brought the It took 3 hours and i waited in the lobby. When I drove away from the dealer I noticed my check engine light was on and it wasn't when I brought the car in. I already felt like I was being overcharged for a car battery. Over $500 dollars is quite expensive. The service/sales rep told me he could see what the "code" was on the check engine light. He scanned for the code and checked to see what it was then asked me if I had brake trouble, bluetooth trouble and something else which I had no trouble as the light was not on before they changed the battery. Then he told me that he could keep the car overnight to diagnose the problem and at this point I didn't trust him or Felix chevy anymore. I don't see how just changing a battery could make the car go bonkers and then they want to charge me to find and fix the problem when they caused the problem in the first place. I have always been sceptical about service departments over charging customers and now they just validated my knowledge of charging customers for nothing. I ran out of there as fast as I could. No thank you. More
by digidave2004
Employees Worked With
Jonathan Acosta
October 17, 2023
Angel immediately, said good morning, as he came over to checking the mileage on my car. When he wrote up my service request, he made helpful suggestions for the mechanic to service, making sure my car was checking the mileage on my car. When he wrote up my service request, he made helpful suggestions for the mechanic to service, making sure my car was up to standards for a road trip. Angel made the service visit pleasant and reassuring. Thank you, Angel and Felix Chevrolet. I'll be back. More
by jeff.styx
Employees Worked With
Angel
July 12, 2023
Unlike many others…no tricks, no selling car after we made online deal, and easy to work with. David Mendez was great. Would buy online from them again. made online deal, and easy to work with. David Mendez was great. Would buy online from them again. More
by douglas.sylvester
Employees Worked With
David Mendez
December 01, 2020
Said my car didn't have magnetic ride suspension, even though it's standard equipment on a Grand Sport. They don't know the cars they're working on. They also returned my car 100x dirtier than I handed it though it's standard equipment on a Grand Sport. They don't know the cars they're working on. They also returned my car 100x dirtier than I handed it. It was absolutely filthy. Don't bring your Corvette here! More
by ym
Employees Worked With
Carlos Barrientos, Carlos Ramos, Chris Gonzalez, Roxana Jimenez, Stephanie Escobar, Felipe Martinez
October 28, 2020
Felix Chevrolet Sales staff was quick to answer all my questions. I was in and out within 2 hours from the purchase of my new Malibu! Don't fall for all the negative reviews/ everyone's experience is diff questions. I was in and out within 2 hours from the purchase of my new Malibu! Don't fall for all the negative reviews/ everyone's experience is different . I dont allow reviews from making any kind of transaction or purchase. I received Golden Service!! Thanks Felix Chevrolet More
by J295
Employees Worked With
Chew Ravell
