This review is in regards to the service center and the men and women who made my experience nothing short of amazing! My car, an 09' Malibu was having trouble starting. Then eventually just died however on its last leg I was able to make it to what I am now calling "My Safety Blanket"! The staff and service were more than thoughtful and caring of my situation, I have a device on my car that will only allow me to drive under unfortunate circumstances, the team at Ferman Cheverolet went completely above and beyond to assist me. I will start with the service rep (ROB) who made several phone calls not only to myself but also to a specific company to trouble shoot my problems. Then there was the service tech "LARRY" who in trying to fix my car could not find the initial problem, which he did not feel safe for me to drive off with the car, (safety first). This gave me more confidence in the service. After all the trial and tribulations of this visit it turned out that the issue came from faulty wiring by a prior installation NOT done by Ferman. Needless to say my car was properly re-wired by said technician. But wait there is more, I live in Tampa and of course the service was done in Tarpon. I needed to get my car to another location and had no way of getting to it. This is when the service GM BILLY MONTEVERDI stepped in and took two of his own men off the lot so that my car could be brought to me in Tampa. The service provided was more than above par, it was extremely above and beyond any experience I have ever encountered. This location and these employees are more than a valuable part of Ferman, they are who makes this service center the BEST!