"Ferman has been working hard to put together a great deal..." scottbangdrum 2/25/2014 7:44:48 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Adam Customer Service: 4 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 4.6 My Review Of Ferman Chrysler Jeep Dodge of New Port Richey: Ferman has been working hard to put together a great deal for us. Their general manager is pleasant to deal with and hopefully very soon we can move forward on our purchase Our particular vehicle is on order and we'd look forward to it coming inThanks again for stepping up and taking care of our needs Was this review helpful to you? 0 Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Ferman Chrysler Jeep Dodge of New Port RicheyAdded: 2/25/2014 1:47:22 PMMy Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership.We did honor True Car pricing. The vehicle was built was a $23390 MSRP. However it did not account for $995 transportation. True Car discount was $857 on this offer. When you picked out a Vehicle from stock it was an MSRP of $24585. This was $995 higher MSRP, probably due to the $995 destination not being included. The offer provided a True Car discount of $940; we provided that in a written offer. We actually use a Third Party conultant firm to help value the trades, I am sorry that we could not come to terms on your trade. Could you please elaborate on the bank that refuses to do business with us? If you are still looking for a vehicle, I would love to offer my assisatnce? Please email me back @ email@example.com or feel free to communicate thru Dealer Rater.