We had an issue with another salesman at Ferman Nissan; upon bringing our concern to the Manager, Mark was asked to assist us in completing our transaction. We had a great experience with Mark. He was personable, knowledgeable, and was not pushy. He made us feel comfortable and went above and beyond to make sure we were happy and satisfied. We will be working with Mark again, in 3 years, when our lease expires. Thanks for everything Mark!
Keith, the Manager, listened to our concerns and took action to ensure that our experience, from that point forward, was all that it should've been from the beginning. Thanks Keith for setting us up with Mark!
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