Read Reviews Ferrari Maserati of San Francisco

Ferrari Maserati of San Francisco

Ferrari Maserati of San Francisco

595 Redwood Highway
Mill Valley, California 94941


Sales: (415) 380-9700
Service: (415) 526-2163
Parts: (415) 526-2166

Ferrari Maserati of San Francisco
Manufacturers: Ferrari, Maserati

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 47 reviews

5.0

5.0 out of 5

48 lifetime reviews

Ferrari Maserati of San Francisco

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Certified: Ferrari Maserati of San Francisco

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ferrari Maserati of San Francisco has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ferrari Maserati of San Francisco

San Francisco Ferrari Maserati in Mill Valley, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form.

If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like a see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!

Our Location

Sales/Showroom

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

Free Coffee Parts Store
Free Drinks

mfivem
4/19/2013 5:40:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James ChouJames Chou
Mark  PaddackMark Paddack
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

From years of buying exotic and collectable cars, I can definitively say that Ferrari of San Francisco is the best dealer I've ever worked with.

I'm on my third new Ferarri from Ferarri of San Francisco, and couldn't be happier. Mark and his team have far exceeded every expectation I've had. Having worked with over a dozen different dealers over the years, I can without a doubt say that Ferarri of San Francisco turns what used to be a headache into an enjoyable and pleasurable experience.

Thanks guys!

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indulgence4
8/25/2012 1:46:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

James Todd helped me with the purchase of my Maserati. He was a pleasure to work with -- friendly, helpful & professional. He followed up after my purchase.

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Jgbrown
8/24/2012 5:15:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James Todd
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

James worked really hard to get me the best deal on a new car, making life easy for me with my trade in, and unlike many other sales guys I felt like he wanted the deal as well as wanting to make sure my needs were met too a win-win situation.

Also, I feel like the team will look after me now I am a customer, not just a commission check.

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twinturbosalah
8/13/2012 5:35:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom  McAfeeTom McAfee
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

I recently purchased a new Maserati Gran Turismo S from James Todd at Maserati/Ferrari SF. I am very happy with how this purchase went down- James was a pleasure to work with, he was very helpful and diligent in making a good deal for both of us. I would recommend anyone to go see him for any of their Maserati needs, I certainly will be his repeat customer. Tom McAfee was also very helpful in closing the deal and getting me setup for my next Ferrari purchase.

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BCHOW
6/21/2012 6:28:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom  McAfeeTom McAfee
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

This story should have started about 2 years ago if I would have known this website. When I first walked in about 2 years ago. I bought a Ferrari from Tom Mcafee. He is one of the most honest and straight forward sales person I have ever deal with. I have been treated nicely and professionaly. This sale has lead to another story below.
This time is my purchase of a 2012 Maserati Grantourismo S. The whole process was done with only a couple phone calls. Of course plus going to the dealership signing paperworks and pay. I told him the car I wanted from his dealership website, and my current situation in order for me to make the purschase. Although the trade of my Porsche was lower than what I needed. He managed to make it happened for me. I can tell Tom has put a lot of efforts getting my trade for the higest dollor, and talking to his company manager to lower the sale price further to cover part of the upside down for the trade.
If you're in the market for a Ferrari or Maserati, but don't want to waste time playing games with the salesman back and forth. I highly recommand Tom Mcafee. He will do his best to make it happen.

Benson

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FloodMansion
6/4/2012 3:47:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ferrari Maserati of San Francisco:

Kelly and James found the exact car we wanted. After the sale , we very have been happy so far with their help to acquaint ourselves with the various features of the car. Kelly responds very quickly to any questions we have.

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Jock Doc
5/16/2012 10:08:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James ChouJames Chou
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

I have had friends who have purchased Ferraries at this dealership before and felt that the service and care that was put into the transaction was above and beyond any dealership that was previously used. My experience was equally outstanding! The negotiations that I had with James Chou,were the most pleasant I have ever had in purchasing over 30 (THIRTY) cars in the past. He was a true gentleman in every phase of the sale. I have had previous Ferraries, Mercedes-Benzs (more than I can count) as well as a Rolls-Royce (singular....for more reasons than I care to count) and dealing with this dealership and James Chou in particular, (because of the endless and very pleasant service, makes this the best car buying experience I have ever had !)I hope that you are fortunate enough to deal with James Chou and Ferrari-Maserati of San Francisco in the future. JFH MD

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Larry Lipsitz
4/25/2012 5:04:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James ChouJames Chou
Tom  McAfeeTom McAfee
Mark  PaddackMark Paddack
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

I must admit that this is by far the best dealership I've ever dealt with in my many years of buying and collecting exotic and classic cars.

I purchased a 2007 F-430 coupe, with the CPO Guarantee. I was a little nervous buying a car from a dealership 2000 miles away, sight unseen.

Fortuantly James Chou and Tom Mcafee put me at ease, and delivered a spetacular automobile that I couldn't be happier with.

After receiving the car, it was discovered that there was a problem with the gear shifter. James, Tom, and Mark Paddack arrainged for he car to be picked up at my house in St. Louis and taken to their other dealership in Texas. There Steve the service manager went outo of his way to fix and return the car as soon as the parts came in. All of this was done at their exspense. They even shipped the car back to me on a 1 day hot shot delivery so I could have it for this weekend Ferrari Club of Saint Louis event.

This will be my 5th Ferrari, and certanly will not be my last. My next one will also be purchased from them.

Thank you Ferrari for selecting such terrific dealerships such as Ferrari of San Francisco to represent your cars, which are the ultimate vehicles, no questions asked. I will pass along my experience to the other enthusiast I know here in St. Louis.

Larry Lipsitz
42 Woodcliffe Road
St. Louis, MO. 63124

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Nakul
4/23/2012 3:20:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    4.8

My Review Of Ferrari Maserati of San Francisco:

Although I did not end up buying a Maserati from this dealership because they did not have exactly what I wanted, the sales associate, Ms. Kelly Lowry, was very helpful in guiding me. She understood my needs and gave me very good advice in choosing and eventually buying a certified Maserati Quattroporte from another dealership which happened to have the the exact piece I wanted. She returned my calls and even talked with me over the phone after hours to answer my questions and give advice. If, in the future, I decide to go for another Maserati, I will most certainly call Kelly first!

Nakul

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DMSF49
3/16/2012 5:16:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James ChouJames Chou
Mark  PaddackMark Paddack
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ferrari Maserati of San Francisco:

I have dealt with this dealer in the past but this is the first time since Mark Paddack has taken over. My experience with Mark was nothing but positive. Even though I wasn't ready to purchase a new car treated me as though I was the dealers best customer. I would not hesitate to purchase a car from Mark or recommend him and his team to anyone.
Dave M

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