Ferrari Of Washington

Excellent experience buying my first Ferrari I bought a one year old Lusso from the dealership. I’m based in Austin so dealt with Franklyn over the phone to arrive at a deal and make a deificatio I bought a one year old Lusso from the dealership. I’m based in Austin so dealt with Franklyn over the phone to arrive at a deal and make a deification then visited to test drive, see the car and make my purchase. The whole experience was excelllent. More

James Pollack is the GOAT! James Pollack, is the friendliest Service Manager at Ferrari of Washington. He sends me the status of any Ferrari's that are in service before I even James Pollack, is the friendliest Service Manager at Ferrari of Washington. He sends me the status of any Ferrari's that are in service before I even think of asking him. He's proactive and always beyond pleasant to work with. More

James Pollack Mr. James Pollack was excellent with his customer service. He was quick to reply and respond. He even reached out to another department at the dealer Mr. James Pollack was excellent with his customer service. He was quick to reply and respond. He even reached out to another department at the dealership to assist me. Thank you FoW. More

James Pollack - Excellence!! James is one of the best in the business! I had a used Ferrari with a damaged sub-frame, a real problem. James helped me every step of the way educa James is one of the best in the business! I had a used Ferrari with a damaged sub-frame, a real problem. James helped me every step of the way educating me and giving me possible solutions. In this case the car had to go back to the dealer and a replacement found. James puts your mind at easy and is willing to talk to you whenever needed. I would recommend his service department 100%!! More

James Pollack James was of great assistance every time I took my F430 for service. At the time of the last service, the car needed additional repairs and the parts James was of great assistance every time I took my F430 for service. At the time of the last service, the car needed additional repairs and the parts delivery was delayed. James kept me informed of every step and arranged for the car to be delivered home since I was not able to pick it up. More

James Pollack Ferrari DC James has been great. Even offered to come in on his day off to be there when I picked up my car. Nice customer service and helps to answer all of my James has been great. Even offered to come in on his day off to be there when I picked up my car. Nice customer service and helps to answer all of my questions. Overall service experience was easy and smooth. More

Excellent service James pollack helped make my service experience go smoothly and was a pleasure to work with. The work was done quickly and my car delivered back to me James pollack helped make my service experience go smoothly and was a pleasure to work with. The work was done quickly and my car delivered back to me in a few days. It’s always a great experience. More

James Pollack in Service Was James Pollack trained by both Ferrari and the Four Seasons? He delivers personalized service worthy of five star hotels. His knowledge of the cars Was James Pollack trained by both Ferrari and the Four Seasons? He delivers personalized service worthy of five star hotels. His knowledge of the cars is equally impressive. Thank you James! More

Easy to work with I am in the process of looking for my first pre-owned Ferrari. I came in with many questions and concerns. Carlo sat down with my wife and I, answer I am in the process of looking for my first pre-owned Ferrari. I came in with many questions and concerns. Carlo sat down with my wife and I, answered many questions, shared his knowledge/experience and introduced us to James the service advisor. Everyone was very genuine and interested in guiding us into the Ferrari that would be the best fit for us and our budget. Great job of removing the "intimidation factor" as we get ready to purchase our first Ferrari. More

Great Job! Franklyn Freeman was great, along with the rest of the team on my purchase. The experience on buying my first Ferrari was wonderful. Coming from a Franklyn Freeman was great, along with the rest of the team on my purchase. The experience on buying my first Ferrari was wonderful. Coming from a Mercedes S550 cab, beautiful machine, but it does not compare to the thrill and excitement that you feel when you drive one of these. Thanks Franklyn for a job well done!! More