My Review Of Fidelity Motor Group:
Pretty good experience. I've been sitting here at my computer now for an hour reading all of these bad reviews and I have to be honest, I'm seriously hoping I wasn't scammed. I've only had the truck a day now, and I knew before I bought it, right after the initial test drive, that it was going to need a little bit of work, but nothing too major. Alignment for sure, and the tires are going to need to be replaced soon. I inspected them myself before ever even getting into the vehicle, and I mentioned it to Will also. But whatever, I can get new tires, I decided to buy the truck anyway. Didn't realize until driving home that the front passenger side window doesn't roll down. Bummer. I can get that fixed easily enough also, but I wish they might have told me.
I'm looking over my bill of sale and I'm searching but I seriously don't see this $650 inspection fee that everyone on here is talking about. I had a trade-in also that I was upside down on, and they gave me exactly what I asked them for it which was nice. I didn't expect that from any car dealership.
Barry said they will waive my $200 fee for any warranty work I have done at their shop. So that's nice too.
I did not get a full tank of gas with the truck, and when I was almost about to drive away with the new vehicle Barry came running out and said he had just found a second key for it and gave it to me which I was very gracious for as it had not even occurred to me that I didn't get one. Come to find out later that the second key is worthless and does nothing because only one side of the key it cut! However, I'm inclined to believe that they did not realize that, and that the second "key" came with the vehicle when they acquired it. Also no owner's manual.
Prior to purchasing the vehicle, I did run my own independent Carfax and it came back clear: one owner, clear title, no accidents. That much is true.
We will see how this plays out. I did end up financing much more money than I wanted to, what with being slightly upside down with my trade-in, plus I purchased the Bronze extended warranty from Barry (it should be noted that he did not trick me into getting anything, I am a smart guy and I knew what I was paying for). However, he got me a great rate from the bank and my monthly payments will be much lower than I was even hoping for which is great! Even if I am paying more over the long term.
All the people I dealt with were very friendly, which I always appreciate. And yes, I am aware that car salesmen are paid to be friendly and charismatic, but then again, I work in a restaurant, and I am basically paid to do the same thing too. There's never any REAL way to tell if people are being genuine or not, you just have to go with your gut, and mine felt fine through this process.
Overall, I have to say it was a pretty good buying experience, in spite of the small things.
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