Fields Auto Group

Reason for Visit: Service

I recommend this dealer: No

My Review of Fields Auto Group:
After being quoted a price for repairs to our 328 convertible & a two day service time we have had the price raised three times in the two *weeks* they have had the car. While the price is important, more important is the inconvenience & fact that they weren't honest about the repairs. Had they trusted us with the truth & the facts we would have been responsible for added expense & delay. At this point we are $1200 over the original quote, two weeks into a two day repair, terribly inconvenienced, & the car isn't fixed. With the car out of warranty we use BMW for the reliability. Without that reliability they will loose us as customers since we can get the same services performed at independent shops for considerably less cost.

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