Fields Infiniti

Reason for Visit: Service

I recommend this dealer: No

My Review of Fields Infiniti:
While I’m have really bad luck with a 2007 M35X with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in Glencoe, IL where I bought the car. They seem to want to feed you breakfast or lunch rather that fix your car. Their attempt to fix the car seems to have made the squeaks and rattles worse. I tried to call the service manager a few times after I picked the up the car and he won't return my phone calls. I even tried to call the general manager and he will not return my phone call.
Talk about poor work and customer service, and this dealership takes FIRST PLACE!




Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Fields Infiniti:
While I’m have really bad luck with a 2007 M35X with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in Glencoe, IL where I bought the car. They seem to want to feed you breakfast or lunch rather that fix your car. Their attempt to fix the car seems to have made the squeaks and rattles worse. I tried to call the service managera few times after I picked the up the car and he won't return my phone calls. I even tried the general manager and he will not return my phone call.
Talk about poor customer service, and this dealership takes FIRST PLACE!




Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Fields Infiniti:
While I’m have really bad luck with a 2007 M35X with rattles and squeaks coming from all areas of the dashboard my concern now is with the dealerships. I would never go back to Field’s Infiniti in Glencoe, IL where I bought the car. They seem to want to feed you breakfast or lunch rather that fix your car. Their attempt to fix the car seem to have made the squeaks and rattles worse. I tried to call the service managera few times after I picked the up the car and he won't return my phone calls. I even tried the general manager and he will not return my phone call.
Talk about poor customer service, and this dealership takes FIRST PLACE!




Was this review helpful to you? Yes | No