Steve Farshi was courteous, knowledgeable and a great listener. My husband and I met him over a month ago, and he did not have a Volvo XC60 with navigation to show us. However, he promised to keep looking for us, and called this week when Fields Volvo received a trade in matching our wishes. He never tried to push us into any other car over that period of time. Steve is a true professional. He dealt with me fairly and in a very straight-forward manner. Steve has an MBA and is close to receiving a 2nd masters degree in accounting. His knowledge of all things Volvo was helpful and impressive. I would highly recommend him to a friend or family member.

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Great Buying Experience! Very Accommodating. Just got XC90 with twin turbo and it was my best car buying experience ever. Great customer service, no pressure sales, good selection of used cars and knowledgeable staff. I would recommend to everybody. Thank you Gary and Lisa.

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Very happy about my experience with Fields. Ashvin was a terrific representative, followed up when he said, was extremely courteous and professional, and treated me and my family with the utmost respect. I was introduced to Gary as we were wrapping up the deal, and Gary was also very courteous and respectful. The entire experience was terrific from the beginning to the end, ultimately in the purchase of a used vehicle. I would absolutely recommend this dealer and specifically Ashvin and Gary to others. I will definitely buy from here again and recommend these guys to friends who are looking for a new / used car.

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Barbara & I have purchased 2 new vehicles from Field's Volvo in less then 1 year. I have been a Volvo driver for over 30 years & Barbara switched from Acura to her first Volvo. We are both extremely happy with the manner in which Roger Martinez took care of us with both of our NEW purchases. He was thoughtful, patient & considerate with all of our questions, concerns & desires for these purchases. He took care of us from the initial discussions & all the way through our negotiations & final delivery of our NEW Volvo's. And he has been there if we have any questions about our new Volvo's.
David Cederquist is always available to answer any service question. With my original 2004 Volvo he always handled any problems that I may have had. Always scheduled a loner Volvo for my convenience & communicated to me with any issues that may have evolved.
Both Barbara & I feel VERY comfortable any time we drive into Fields Volvo. Kind of like visiting old friends. And that goes for ALL of the folks at Fields. I have always recommended Field's Volvo any time anyone asked me for MY PERSONAL CAR DEALER!
Whenever I have been at Fields I always get a card from Doug Morris asking "If we have not earned a "5" response from you, we want to know what we can do to improve". Well as far as we are concerned your service deserves a "10"! Don't change a thing!
Respectfully;
Fred Tanenbaum & Barbara Bernstein
(TWO VERY HAPPY FIELDS VOLVO CUSTOMERS!"

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Mike Katz and the Fields Volvo Northfield team went above and beyond my expecations to make sure I was able to get the Volvo that best fit my needs. Mike was able to find a Volvo for me that was stylish, had good gas mileage and fit my budget. There were no high pressured sales techniques; just straightforward honesty. Mike was able to get me a great deal on a Volvo and made buying a car easy and stress-free. Prompt service. No stress. No hassle. That's what I call great customer service!! I will definitely come back to Mike and Fields Volvo again if I am looking for a car. I will also send friends and family their way.

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Highly recommend Fields Volvo in Northfield......exceptional staff, very professional and easy to work with. I am the proud owner of 2 used cars from their dealership. Will recommend them to all my family and friends.

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Just had to take my XC 90 in for service and I am always so happy to have Dave Cederquist take care of us. He is funny, friendly and extremely helpful in troubleshooting any problem that is encountered. Based on the service and sales at this Volvo we went ahead and purchased another Volvo last year. Thanks to everyone, especially Dave, for making us feel like valued customers.

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My husband and I brought our Volvo to Field's and we could not have been more thankful for the outstanding service that we received. David Cederquist spared no effort to ensure that our car was fully restored to standard of excellence that Volvo is known for. This has been our first experience with Field's Volvo in Northfield, and I am certain we will never venture anwhere else for service of our XC90.

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Maria Therese, the Business Manager, went out of her way to get me the best rate on a car loan and also handled the paper work to register my car in another state at my request. She also found me the best tax rate. Service above and beyond the call.

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We have been customers with this dealership for the last 5 years and have enjoyed the relationship. Work on the car is always done as promised and every care is given to insure high quality work.

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