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Dick’s CJDR of Wilsonville
Wilsonville, OR
1,790 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here!
Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 1,790 reviews
Verified Customer
Helpful April 19, 2024
Great communication and very easy to work with. Their fleet manager picked us up at the airport and had a deal signed in less than an hour. I wass very impressed Their fleet manager picked us up at the airport and had a deal signed in less than an hour. I wass very impressed More
by jason@elementscda.com
Employees Worked With
April 18, 2024
Nice customer waiting area while vehicle is being serviced. Word word word word word word serviced. Word word word word word word More
by heldtdg@hotmail.com
April 12, 2024
Always excuses, never apologies. My car has been there for a week now and I’ve had to call in every day to get an update. “I’ll call you when the tech arrives”, “I’ll call you this a My car has been there for a week now and I’ve had to call in every day to get an update. “I’ll call you when the tech arrives”, “I’ll call you this afternoon with an update”, but I never get that call and I’m always the one who has to follow up. Everyone I’ve had contact with at the service department acts like they hate their jobs and that I’m a nuisance for bringing my car in. More
by mdreyer007
April 10, 2024
Great service, and they were very helpful and called when something else was needed, to be done something else was needed, to be done More
by talrie1
Employees Worked With
April 10, 2024
My issue started December of 2023 with a misfire in my number 3 cylinder and number four cylinder they changed the spark plugs. Ran fine for barely a day all of a sudden started getting a bucking when I w number 3 cylinder and number four cylinder they changed the spark plugs. Ran fine for barely a day all of a sudden started getting a bucking when I would accelerate or have a load like going up in Incline. Took it back to the shop shop said their Tech drove it couldn't get him to do it could possibly be my transmission transmission was fine then I got a misfire code in my number one cylinder took it to the shop it had cleared and the service manager said they couldn't do anything without the code now we're in middle of January I get another p P0301 code I immediately take it back to the dealer. They were just getting ready to close the service manager went out scanned it so that it was an active misfire told me to bring it in the next morning no sooner I pull up the next morning the check engine light clears they take it in anyway they changed the number one spark plug and then inform me that it is most likely a bad lifter. I asked for an estimate I don't get the estimate for 2 weeks we are now in March. I took my vehicle to a different mechanic who found that it was the coil that was bad. Had nothing to do with the lifters I almost spent $4,100 on getting something done that didn't need to be done I will never take my vehicle to Dick's Wilsonville Chrysler Jeep Dodge for service again. I believe they didn't want to work on it because I have over 117,000 miles on it. More
by CARDUINO
Employees Worked With
April 10, 2024
I have been waiting since 23 Feb 2024 for this dealership to get my jeep parts and schedule my repairs. I have heard absolutely nothing except the parts were ordered. to get my jeep parts and schedule my repairs. I have heard absolutely nothing except the parts were ordered. More
by lyn
Employees Worked With
Ben
April 10, 2024
Still waiting for parts, 2 Months, contacted Chrysler and they have no expectations on how long it will take they have no expectations on how long it will take More
by garyhunley52
Employees Worked With
