First Texas Honda

First Texas Honda
1301 W Koenig Lane
Austin, Texas 78756

Sales: (888) 587-5448
Service: (512) 381-1341
Parts: (512) 458-2511

Manufacturer: Honda

Need a New Car?

Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 7:00 PM

Tuesday: 8:30 AM - 7:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

Sunday: Closed



Twenty-Four Month Rating: 2.0/5

1 Reviews

Overall Score: 2 Star Rating2.0



About First Texas Honda
Certified: First Texas Honda

Learn more about our Certified Dealer Program and
Free Vehicle Leads

* Active Certification Seal
* Free Vehicle Leads
* Free Classified Ads
* Free Rating Reminder Cards

Open Honda Leads in Texas Waiting To Be Responded To:
  1. 2010 Honda Odyssey in 78746
  2. 2010 Honda Odyssey in 75063
  3. 2010 Honda Civic in 77054
  4. 2010 Honda Accord in 77054
  5. 2009 Honda Accord in 75840
  6. 2009 Honda Accord in 79930
  7. 2009 Honda Accord in 79930
  8. 2009 Honda CR-V in 77023
  9. 2007 Honda Accord in 75075
  10. 2007 Honda Accord in 75238

  11. 10 in total available
Learn More or Sign Up Now

leggysoe
4/23/2008 9:37:54 AM


Overall Rating: 2

Reason for Visit: Sales

I recommend this dealer: No

My Review of First Texas Honda:
Be aware buyers.
I was looking for the new Honda accord coupe and I called them twice, asking if they had specific trim/color I wanted.(EX w/ black/black)
They told me they did and since none of the nearby dealers had it, I drove 30 miles to Austin. Guess what happened? haha
I met this guy, Chris who was on the phone w/ me and verified the availability of the coupe.
me: So, can I take a look?
chris: Sure, let me go grab the key.
After 5 minutes he comes back and tells me that he doesn't have it.
c: Oh I'm very sorry. I thought you meant LX. When I hung up the phone with you, I realized I was looking at the wrong car.
me: huh? Why didn't you call me back then?
c: well, you've told me you were on your way so I thought I could talk to you in person about it.

hahaha just ridiculous...I wasted another 30 minutes or so because he told me how beautiful silver cars were.so I said let's take a look. He comes back after 10 minutes and tells me they dont have it hahahahaha

IT was so ridiculous that I couldn't even get angery with him.
so any of potential buyers out there, plz ask them 3 times, if not 4 times, about they are saying. I "only" asked them twice so I wasted my time and gas ;) I ended up buying the desired trim/color from another dealer and I'm waiting for Honda to call me for a survey.
Guess what I'm gonna talk to them about? I hope it doesn't happen to other people...jesus...

Share on Facebook

Was this review helpful to you? Yes | No
Response from: First Texas Honda
Added: 7/6/2009 7:31:16 PM
Thank you for your input, First Texas Honda appreciates all the feedback from our guests and strives to improve all our customer’s experiences and expectations. I apologize that you drove 30 miles to our store just to find out the car you wanted to look at was not here. It was unprofessional of Chris not to call and notify you of the mistake before you made the trip to our store. All of our employees sign a truth and honesty pledge when they are hired since that is how we strive to do business. If there is anything I can do for you to help gain back your business and trust please do not hesitate to contact me. Once again, thank you for your input since without it we would not be able to improve our organization.
Justin Fosbury Sales Manager



Facebook FAQs Password Help Contact Us Tell a Friend