My Review Of Fitzgerald Annapolis Volkswagen:
I was on the fence about trading in my 2003 VW Jetta when I first visited Fitzgerald, but I was interested in seeing what the new VWs had to offer. I was a little nervous about the possibility of being pushed into a decision I wasn’t quite ready to make. I had done this before at other dealerships where the staff can be overly eager (pushy) to make a sale. After meeting Brian, I was immediately relieved and felt extremely comfortable. He explained the no-haggle pricing and took the time to show me all of the wonderful new features I was missing out on. He was very courteous, knowledgeable, and patient. I felt as though I was dealing with a friend instead of a salesman.
I returned with my father 2 days later to take a test drive. Brian was very helpful in explaining the car as well as my payment options. I was still not quite ready to commit. My father was so impressed with our service that he said when I was ready to by a new car, I should definitely buy it from Fitzgerald.
Over the next few days, I communicated with Brian via email. He responded promptly and thoroughly to all of my questions. At no time did I feel pressured to make a purchase. The support and encouragement I received definitely expedited my decision.
The process of purchasing the car was so smooth and painless. It was actually fun! I got a good price for my trade in, amazing financing, and a great price on the new car. Luis, the finance manager, was professional, friendly, and so fast! Brian made it clear that I could contact him if I had any additional questions about the car in the future.
I have been the owner of a new beautiful white 2013 Jetta SportWagen TDI for almost a week and I absolutely love it!!! The panoramic sunroof is so cool! I was previously anti-sunroof but I have now been converted. My dog loves all of the extra space. All of the features are great and the gas mileage is unbelievable!
Thank you Brian—you, the car, and the dealership certainly surpassed my expectations!
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Fitzgerald Annapolis VolkswagenAdded:
8/29/2013 11:38:53 AM
It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it!