Fitzgerald Chevrolet Frederick

Unfortunately this will be the last time o take my van there, I requested an oil change and my left turn signals were not working, I spoke to Chris the advisor I told him I doubt that it’s all the bulbs there, I requested an oil change and my left turn signals were not working, I spoke to Chris the advisor I told him I doubt that it’s all the bulbs on that side, they proceeded to change bulbs anyways and spent almost an hr trying to find the problem, the bulbs were fine they did not had to replace them I got home checked the fuses and found the BCM fuse broken! You would think an experienced technician would start by checking the fuses first but this was not the case, I need a refund for the extra money I paid I will only pay for the oil change, I spoke to the service director he said he was going to get back to me but that was not the case. Horrible service not happy at all!! More

They were diligent, and fully prepared for our arrival. Check up text messages and confirming apportionment well in advance. The process, which in the past i knew it to be onerous, was efficient and hassle Check up text messages and confirming apportionment well in advance. The process, which in the past i knew it to be onerous, was efficient and hassle free! Appreciate the team with their kindness, hospitality and efficiency! More

I had a truly easy and straightforward experience. Martina at sales was extremely helpful all the way through and can't thank her enough! Martina at sales was extremely helpful all the way through and can't thank her enough! More

Jose C was a dream tom work with. He seemed genuinely interested in which features and style that I wanted. He showed me several options and did not push me towards a particular one, He seemed genuinely interested in which features and style that I wanted. He showed me several options and did not push me towards a particular one, or pressure me when I said that I wanted to look at other dealers. When I had made my decision, Jose came in on his day off because it was convenient for me. I highly recommend Jose Cedillo. More

Don’t trust this dealership. They added 30k to the price on a deal we had at MSRP. They are crooks. They added 30k to the price on a deal we had at MSRP. They are crooks. More

Friendly yet professional; it was a pleasure doing business with Bingle. He was patient and took the time to answer all our questions, even from my 5 year old. No crazy markup on the Bolt like most of business with Bingle. He was patient and took the time to answer all our questions, even from my 5 year old. No crazy markup on the Bolt like most of the other dealerships. More

I’m an out of state visitor to Maryland and it’s my third time needing to use Chevrolet service dept at Fitzgerald Chevrolet in Frederick. Each time I was able to get into the dept quickly. The last two time time needing to use Chevrolet service dept at Fitzgerald Chevrolet in Frederick. Each time I was able to get into the dept quickly. The last two times my advisor was Mauricio. He is very quick, professional yet still is friendly. My work has been done on time as promised and the prices are fair. The waiting area is very comfortable. I guess the biggest thing for me is trust in a dealership and this service dept has earned my trust. More

Good waiting area. Recommended morning appointments. Courteous and professional staff. Play area for my grandkids. Recommended morning appointments. Courteous and professional staff. Play area for my grandkids. More

Very professional and helpful staff. They went out of their way to help me. I’m a senior and they took their time to explain all the features of my new Equinox. Thank you all! They went out of their way to help me. I’m a senior and they took their time to explain all the features of my new Equinox. Thank you all! More