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Fitzgerald Lakeforest Toyota

4.9

434 Lifetime Reviews

907 N Frederick Ave, Gaithersburg, Maryland 20879
Open Now 9:00 AM - 9:00 PM Hours
Call (301) 921-0300

Top Reviewed Employees

Chris Collins, Sales Associate, Fitzgerald Lakeforest Toyota

Chris Collins

Sales Associate
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oscar Garcia, Sales Associate, Fitzgerald Lakeforest Toyota

Oscar Garcia

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Harry Dayal, Internet Sales Associate, Fitzgerald Lakeforest Toyota

Harry Dayal

Internet Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Lisa Lam, Sales Associate, Fitzgerald Lakeforest Toyota

Lisa Lam

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

April 20, 2017

"Service "

- LJohnson

The customer service was awesome and it did not take long. All the staff there at the place was nice. The place was also clean.

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April 04, 2017

"My first time buying a car was great!"

- elmiomar

This was my first time ever buying a car. I went in, aiming at a 2011 Chevy Cruze that I really liked! The staff there was professional, especially Shelly McLaughlin who was my sales assistant. She did a great job explaining to me from the beginning what are the rules and what to expect. She was really helpful, she didn't force any choices on me, we went for a test drive and she was very knowledgeable about the car, knowing that she is newly recruited and that she was responsible for Toyotas. She stayed there until 10pm, to make sure everything is alright! Thanks and I would highly recommend this place!

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March 28, 2017

"great experience"

- rkc850

Originally I surfed on the Fitzmall site and request quote on RAV4. Many sales agents immediately called to help. Austin Pounds particularly followed up constantly and very kindly explained all my question but not pushing and no pressure at all. When I visited the office, he kindly and very efficiently helped me through the purchase in 2.5 hours and before I drove away, he offered me a personal tutoring on how to set up my new RAV4.

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Quick Lube
  • Rental Car Service Onsite
  • Television
  • Vending Machines
  • Childrens Playroom at some locations
  • Lifetime Buyer Protection & Loaner Car Program Available
  • Free Child Safety Seat Inspections by appt. at most locations
  • Monthly Child Safety Seat Events
  • Online Service appointment scheduling
  • Financing available for car repairs
  • Shuttle service at most locations
  • Childrens Playroom at some locations
  • Lifetime Buyer Protection & Loaner Car Program Available
  • Free Child Safety Seat Inspections by appt. at most locations
  • Monthly Child Safety Seat Events
  • Online Service appointment scheduling
  • Financing available for car repairs
  • Shuttle service at most locations