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Fitzgerald Subaru of Gaithersburg

4.0

88 Lifetime Reviews

904 Russell Ave, Gaithersburg, Maryland 20879
Call (301) 670-4850

Top Reviewed Employees

Thomas Barker, Sales Associate, Fitzgerald Subaru of Gaithersburg

Thomas Barker

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
John Dutton, Sales Associate, Fitzgerald Subaru of Gaithersburg

John Dutton

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bill Sherrill, Sales Associate, Fitzgerald Subaru of Gaithersburg

Bill Sherrill

Sales Associate
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Robert Hess, Sales Manager, Fitzgerald Subaru of Gaithersburg

Robert Hess

Sales Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 30, 2017

"Excellent Purchase Experience!"

- rosent

After doing a considerable amount of research on the price of a Forester with the options I wanted, Fitzgerald came out significantly ahead of the others in the area. Their "no haggle" pricing policy made the purchase straightforward and efficient. Our Sales Consultant, Jenna Keller, was extremely knowledgeable of the technical features of our Forester. She was patient in answering my questions, suggested alternative vehicles for me to consider, and demonstrated outstanding customer service in our dealings. Likewise, our Financing Representative, Renda Reed, was efficient in handling all of the paperwork, explained the charges clearly, and was pleasant to deal with. Thanks for a good experience! Michael R.

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Employees Worked With

Jenna Keller

May 09, 2017

"customer oriented and knowledgeable service advisor"

- Sagittarius

As the service adviser of the recent maintenance appt for my Subaru, Josh was very pleasant to work with. I was debating between two service pkgs originally, and Josh patiently explained the major difference between two pkgs, identified the short-term and long-term service need for the car, and suggested the crucial service items for the time being. In addition, he also managed to apply coupons to help me save the cost wherever possible. I followed his recommendation. We also discussed some other service items that the car might need, and I plan to come back to this service center again soon and have the service been taken care of by Josh. Thank you, Josh!

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Employees Worked With

Joshua Krumpach

April 29, 2017

"outstanding service and followup"

- Paul2017

Jenna Keller provided outstanding service and followup during my process of leasing a Subaru Forrester. She explained things in detail and answered all of our questions thoroughly and politely, She showed us how to use many of the features of our new car.

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Employees Worked With

Jenna Keller

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Quick Lube
  • Rental Car Service Onsite
  • Television
  • Vending Machines
  • Childrens Playroom at some locations
  • Lifetime Buyer Protection & Loaner Car Program Available
  • Free Child Safety Seat Inspections by appt. at most locations
  • Monthly Child Safety Seat Events
  • Online Service appointment scheduling
  • Financing available for car repairs
  • Shuttle service at most locations