Fitzgerald Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Fitzgerald Toyota:
Not only was the price good, but this was also the easiest and friendliest experience that I had buying a vechicle. There wasn't any pressure to pay for any extras. The trade in value was what I expected. Everything was well explained, Car fax was provided and a service record of the car. I will definitely recommend Fitzgerald and return for my next car. I was treated with respect.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Fitzgerald Toyota:
I picked up my new Nissan Rogue last night from Fitzgerald Auto Mall! I wanted to congratulate the entire dealership on wonderful business practices and superb customer service. This is the first new car I have ever bought which is something that I took very seriously and spent a lot of energy researching and visiting multiple dealerships. This dealership was hands down the most pleasant to work with and hosted the most comfortable environment out of the ones I had recently visited. Jim Dotson was our salesman who ultimately helped my boyfriend and I decide on the Nissan Rogue as apposed to another vehicle I was considering. Jim was very patient with me and knowledgeable about both vehicles I was considering. He answered all of my questions and never made me feel pressured. When I asked him his opinion he was very democratic and positive in his suggestions. Jim made us feel very comfortable and absolutely aided in our decision to purchase a vehicle through Fitzgerald. Derek Mann helped us to finalize the terms of the loan and paid careful attention to our needs and even though it was very late and we were keeping him from his baby boy, he took his time showing us multiple scenarios to help us make the best financing decision for us. Even though Fitzgerald Auto Mall is a cool 2 hour drive from where we live, I fully intend to come back to this dealership when it is time to purchase my next vehicle . Even observing other customer interaction I noticed how genuine and friendly everyone at the dealership was. The price was as good as we saw anywhere but of course it could always be better and I would have loved to have been offered some refreshments like water or coffee while we were filling out the paperwork. All in all the car buying experience that I had at Fitzgerald was great and I would recommend them to anyone looking for a relaxing, hassle-free car purchase.

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