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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,274 Reviews
Sam Pack's Five Star Chevrolet in Carrollton, TX is the fastest growing Chevrolet dealer in the DFW area! The dealership employs approximately 80 local sales, service and administrative personnel. Sam Pack purchased the dealership in 2014 and the dealership has shown significant growth each and every year since. We are currently in the process of opening a brand new Chevrolet dealership across the highway; the new store should be opening its doors in spring of 2017.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,274 reviews

April 11, 2024

Great dealership awesome service the best place to buy a car or truck and to get it serviced come to five star Chevy in Carrollton you won’t be disappointed! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Five Star Chevrolet responded

Chris, Thank you for sharing your positive visits with Five Star Chevrolet! It's fantastic to hear that you had such a great experience with both buying and servicing your vehicle with us. Word-of-mouth recommendations like yours are invaluable, and we are grateful. When you have future needs, we will look forward to hearing from you at 972-389-6700. Sincerely, Alan Brown, General Manager

Helpful
April 04, 2024

Lee in finance and Yullian in sales were a great team. They weren’t pushy or slimy like some people I’ve worked with in the past. They got us a great rate and listened to us. We walked out with everything More

by Kyle Hoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yullian Equihua
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Apr 05, 2024 -

Five Star Chevrolet responded

Kyle, Thank you so much for taking the time to share your positive experience with Lee and Yullian! We strive to create a welcoming and informative environment at Five Star Chevrolet, and it's fantastic to hear that they achieved that for you. Give us a call at 972-389-6700 when you need our advice. Enjoy your new ride! Best regards, Alan Brown, General Manager

Helpful
March 28, 2024

we had a great experience at Five Star Chevrolet The entire staff was courteous and professional highly recommend More

by radxray88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Five Star Chevrolet responded

Radxray88, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Five Star Chevrolet. . Your recommendation means a lot to us. If you ever need assistance again or have any questions, please don't hesitate to reach out to 972-389-6700. We appreciate your business and look forward to serving you in the future! Best regards, Alan Brown, General Manager

Helpful
March 26, 2024

These folks really care. I will be going to them for my future vehicles! Franco is excellent! Ask for him! More

by mgs775
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Five Star Chevrolet responded

Mgs775, Thank you for your feedback! We're delighted to hear about your positive experience with Franko. We'll be sure to pass along your compliments to him. We appreciate your loyalty at Five Star Chevrolet and look forward to assisting you with your future vehicle needs. If you have any further questions or if there's anything else we can do for you, please don't hesitate to reach out to 972-389-6700. Thanks again, Alan Brown, General Manager

Helpful
March 24, 2024

Lloyd is an amazing salesman! He helped me get my dream car in my price range! So thankful for the dedication and service! Ron, Joe, and Lee were very helpful as well! More

by caelyn.2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Five Star Chevrolet responded

Caelyn.2004, We appreciate knowing your shopping visit to Five Star Chevrolet went well. Thank you for recognizing our sales team and please call on us at 972-389-6700 when you have questions about your car. Helping you fully enjoy your ride is our goal. Thanks again, Alan Brown, General Manager

Helpful
March 20, 2024

He was awesome and great to work with did amazing! !! Also there was another Guy named JR Lopez who was a big help with parts service thank yall all for everything!!!!!! More

by Gonzo.jasonjason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Five Star Chevrolet responded

Thank you, Gonzo.jasonjason, for rating your Five Star Chevrolet shopping visit! Lloyd, JR, and our entire staff are focused on your driving enjoyment. Stop by or call 972-389-6700 when questions arise. It is our goal to help you enjoy your ride. Take care, Alan Brown, General Manager

Helpful
March 18, 2024

Great customer service from Lloyd! I’ll definitely recommend all family and friends to Lloyd! More

by Fernando G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Five Star Chevrolet responded

Thank you, Fernando, for recognizing Lloyd and Five Star Chevrolet. The next goal is to help you enjoy your new vehicle. Stop by or call 972-389-6700. Let us know if you have technical or care concerns. Enjoy your travels! Best regards, Alan Brown, General Manager

Helpful
March 17, 2024

The best rep I’ve had the pleasure of dealing with! From the first phone call, he listened to what I wanted and gave me the best options for my budget. I never felt pressured, and he answered all my qu More

by Breanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Five Star Chevrolet responded

Breanna, We are so happy you shopped at Five Star Chevrolet! Thank you for rating our buying processses. Lloyd is a very seasoned consultant and remains available to you at 972-389-6700. Call any time you need vehicle advice. Enjoy your ride! Best regards, Alan Brown, General Manager

Helpful
March 14, 2024

Five Star Chevrolet in Carrollton, Texas is the BEST! I thought Mr. Lloyd Facen went above and beyond to help me get the vehicle I really wanted. So did my Mom. Everyone we ran into there was extremely c More

by GG62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Five Star Chevrolet responded

GG62, Thank you for your kind words! We're thrilled to hear that Lloyd Facen and our team at Five Star Chevrolet provided you and your mom with exceptional service. It's heartwarming to know that we could make your car-buying experience a positive one, especially during such a challenging time. We're grateful for the opportunity to assist you. If you need anything else or have any further questions, please don't hesitate to reach out to us at 972-389-6700. We're here to help! Sincerely, Alan Brown, General Manager

Helpful
March 11, 2024

Franko was so easy to work with. He made the whole process so easy and got us all of the custom details we wanted. More

by Jlwhitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franko Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Five Star Chevrolet responded

Thank you, Jlwhitt, for shopping at Five Star Chevrolet. We appreciate your business and look forward to the opportunity to continue delivering exceptional service in the future. Thank you for selecting our dealership, and please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager

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