Five Towns Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Five Towns Toyota:
They are Croocs.. They have my car back and forth sience feb 16,08 they reaplaced a gas tank witch was $890.00..and the car broke down the next day..when i came back they sad that i put bad gas..They charged me $478.00 to remove the tank. 2 days passed my car broke down again.. they sad that it was somthing else..i still don't have my car..don't use them they big time CROOCS.I am calling every channel there is & Attorney General's Office.. and SHAME ON YOU.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
I went to this Dealership after seeing a a good price on a used car which they listed on cars.com . When I got there I walked around the lot for about 20 minutes before anyone greeted me, A few sales people walked by without saying hello. I was the only customer there at the time so I dont see a reason for this. Finaly a salesperson comes out and asked me if i wanted the leys to take a look at it. After checking out the car I spoke about a possible trade in of my current car. Lets just say from thier on it was all downhill...I sat down and waited for the manager to tell me how much i would get, fist i had to wait for him to get off the phone with someone what he was screaming on(in my opinion that is wrong even if its your child it should not be done infront of customers). The manager who was checking the trade in value never even said hello or came to introduce himself that should be one of the first thing done with a potential customer. Finaly they manager gives the salesman a number on my car which was about $2,000 below trade in value which I was offered at other dealerships, them they tell me the car I amtrested in purchasing is $2,000 more that the advertised price..I told them I have the Cars.com ad with me, the told me that it was wrong the made a mistake a similar vehicle is that price.I then asked them about another cars they gave me a price of $2,000 more than advertised price and tole me that ad was another mistake. STAY AWAY FROM THIS DEALERSHIP THEY ARE A BUNCH OF CROOKS!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
MY BROTHER BOUGHT A 2001 AUDI FROM AUTO FIELD DEALERSHIP AT 179-09 JAMAICA AVENUE. THEY USED VICTORY TOYOTA FOR THE FINANCING. VICTORY TOYOTA PUT FALSE INFORMATION ON THE LOAN APPLICATION SO THAT IT WOULD BE APPROVED. THEY RAN A CREDIT CHECK AND SAW THAT THERE WAS ANOTHER LOAN IN MY BROTHERS'S NAME AND THEY SHOULD NOT HAVE APPROVED THE LOAN. THEY PUT THAT MY BROTHER WAS MAKING $2600 A MONTH WHEN HE WAS ONLY MAKING $1400 A MONTH. THEY ALSO OVERPRICED THE CAR. THE BOOK VALUE OF THE CAR WAS $12,000. THEY SOLD IT FOR $18,000 WITH A 21.95% FINANCING. MY BROTHER BEING YOUNG AND INEXPERIENCED DIDNT KNOW WHAT HE WAS GETTING INTO AND THE SALESPERSON DIDNT EXPLAIN ANY OF THE DOCUMENTATION. WE ARE NOW IN THE PROCESS OF SUING BOTH AUTO FIELD AND VICTORY TOYOTA. I DO NOT RECOMMEND BOTH OF THESE COMPANIES. THEY ARE SHADY COMPANIES WITH A BUNCH OF CROOKS EMPLOYED THERE!!!!!!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Five Towns Toyota:
I read all the reviews and decided to try for myself. There were several positive and negative reviews. I can tell you that my experience was EXTREMELY POSITIVE. This dealership is located by JFK Airport. It is surprisingly close to most Nassau County locations as indicated on their web site. I did my homework first and would not allow other dealerships to bully me into a decision. One dealership told me not to even bother going to Victory, however, I figured there must be some ulterior motive behind their cautionary fairy tale. There was! I found their service to be wonderful. Pricing was better than the other so called "advantage" and I loved the no pressure approach I found there. You can read the other responses, however, take them with a grain of salt. Do your homework and you'll find the best deals at Victory despite the other tales.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
We decided to purchase a Camry from Victory Toyota (formerly Five Towns Toyota), even though it took hours to get to a "fair price" (we had seen a few parties leave during the hours we were there due to price negotiations). Then, when we finally reached a deal, we were told they needed to "locate" the car.

On the day of our scheduled pick up - the car was not prepped (it was filthy), the car had 50 miles on it, and the car had scratches (some may have been tape, but there was one definate scratch). In addition, the inside appeared to be vaccuumed. We really wonder whether we were getting a "new" car or a "demo" being sold as a "new" car. When we expressed our concern, the sales rep brought out another manager (he wouldn't give us his name) and the manager said that it was tape, and didn't say anything about the definate scratch. No apology or acknowledgement of the poor condition the car was in on the day of the scheduled pick up.

The situation created distrust , I wanted to cancel the deal. That manager said that he would NOT allow it. I then said, I would post a complain on the internet. He then called me a "maniac."

Finally, I escalated the issue to another manager who cancelled the deal. However, he still wouldn't provide the name of the manager who had been brought out to review the condition of the car (he must have been the manager who did the locate) and there was no apology for the name calling.

I would NOT recommend them and I would NOT trust them to "locate" a car for you.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Five Towns Toyota:
Purchased a 2006 Corolla from this dealer. I did my "homework" before going to dealer. I knew model and options I wanted. I insisted on the color and interior I wanted. I DIDN'T SIGN THE CONTRACT UNTIL I GOT WHAT I WANTED. Refused to be hustled by the finance manager ( told him I'ld go to my credit union if he couldn't match their rate of 6.9%) and didn't buy the ridiculously over-priced extended service plan.
Because I was prepared, I got the car I wanted at the price I was willing to pay. The salesman was a gentleman, he sat at the first desk on the left as you come in the door.
I bring my car their for service. I will buy my next Toyota from them too.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
I HAVE TO SAY IWAS VERY VERY DISPLEASED WITH THIS DEALERSHIP.NEVER WILLI RECOMMEND ANYONE THERE. YOU SPEAK TO A SALES REPRESENTATIVE TO LURE YOU IN. WHEN YOU GET THERE THEY'RE NOT THERE. YOU START WITH A REPRESENTATIVE AND ANOTHER TELL YOU THEM YOU CAN STOP I'LL TAKE OVER EVEYTHING THE PERSON SAID ON THE TELEPHONE WAS OPPOSITE FROM WHAT THE THUGGISH DEALER IS DOING YOU MAKE AN AGGREEMENT TO COME BACK WITH EVERYTHING THEY NEED FILL OUT PAPERS AND THE CAR YOU WANT IS SOLD. THEN THEY TRY TO SELL YOU SOMETHING YOU CAN'T EVEN GET IN. THAT'S NOT BAD ENOUGH THEY QUOTE YOU A FIGURE OUTSIDE WHEN YOU GO INSIDE TO DO THE PAPERWORK YOU RECIEVE THE PAPERWORK THE CAR IS $5000.00 MORE AND THEY INSIST THAT THEY ARE GIVING YOU A GREAT DEAL. BEWARE OF THE LIARS ,WOLVES AND THIEVES THEY WILL GET YOU IF THEY CAN.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
I have never in my life experienced such a poor example of poor professionalism in my life. Whether it be the thuggish sounding Sales manager or the sneaky and rumpled salesman or the fast talking finance girl I was shaken by the experience of these shysters.
I was mislead about the price of the car, the service department was in another zip code, the sales staff was huddled outside waiting to pounce and those that weren't smoking were leering at my wife.
The finance girl working on my lease must have asked the salesmanager a thousand questions regarding the proccess. (will someone please train her!!) I could go on and on....

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Five Towns Toyota:
LOVE THAT PLACE! I WILL BUY ALL MY FUTURE CARS FROM THERE.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Five Towns Toyota:
I bought a Camry Solara new being it was my first car i had no idea what really to expect. The price of the car was 22,000 they fianced the car at 30,903 currenty i am suing this particular dealership. I went back and asked George Buzzetta the finance person for a bill of sale he could not find it, i told him i was not leaving until he got it he stated and i quote "What you think im trying to jip you, if you want it you can sit outside until 9:00 in the morning" I sent all info to the New York State attorney general. Do not do business with, Dealership far from professional

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