Flagship Motors

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Flagship Motors:
Purchased a pre-owned vehcile from Flagship Motorcars and had a great experience at every level. Great selection via the web, chose a vehicle from another Herb Chambers Dealership which was brought to the Lynnfield site withing hours. All of the employees were helpful, friendly and patient throughout the process. Truly a first class feeling from the moment you enter and for me has continued for the year that I've had my car. No detail is overlooked and a high level of customer service from the sales, business and service departments. I give this dealership my highest recommendation.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Flagship Motors:
Hi : I am an unforunate victim of HerbChambers empire.
I have bought a R500, S500, S550 4 matic, a G55, and ML350, and several other cars from Herb chambers of Lynnfiled.
The servicve department is at best useless.
I took my G55 for service, I paid the bill, When I went to pick up the car the dash board was ripped , and all the mechanics trash was still inside the car, car was a mess in the interior. The never washed the cars after service for me. Then I looked the web to find out Nattick dealership is also taken over by Herb.
I am more than mad.

I should look for a dealer who is not Herb, who can deliver good service. I am fed up with Herb .

I am sending this to you as I cannot find the e mail of your customer service head if there is any such person.
I am tired of complaining, Mike Hanafin acts like he is a loard .

This incedent happened on 10/22/07.

Forward this to Herb Chambers , and all in the enterprise.

I am determined to find a way to rectify this kind of wrong done to me by Flagship of Lynnfield.

You know how to contact JDPowell , who is the state agency that deal with these .
TV people , who will get me action.

I am more than angry frustrated and humiliated.

Lalith Tissera,MD
Melrose wakefield Behavioral Health
11 Lafayette st
Wakefield, MA 01880.

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