Read Reviews Flemington BMW

Flemington BMW

Flemington BMW

216 US Hwy 202/31
Flemington, New Jersey 08822


Sales: (908) 788-2691
Service: (908) 824-9914
Parts: (866) 788-2691

Manufacturer: BMW

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  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 350 reviews

4.9

4.9 out of 5

554 lifetime reviews

Flemington BMW

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Certified: Flemington BMW

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Flemington BMW has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Flemington BMW

Flemington BMW is the BMW Center of Excellence Four Times Winner for continued customer satisfaction.

The State-of- the- Art facility has a host of talented professionals that feel strongly about making you feel welcome. They are eager to take care of your needs, answer all of your questions and build long lasting relationships.

The bottom line at Flemington BMW is service. The pride we take in watching you drive off in your new or pre-owned vehicle is only the beginning of what you can expect from Flemington BMW. Trust our qualified Service Professionals for all of your vehicle's maintenance and repairs.

Whether we hear from you first via email, the phone, or in person, we’re eager to give you more.

Flemington BMW is a proud member of the Flemington Car and Truck Country Family of Dealerships. They have showrooms and service centers in 7 locations for 17 franchises which include the following brands: Ford, Lincoln, Mercury, Nissan, Porsche, Volkswagen, Audi, BMW, GMC, Buick, Chevrolet, Chrysler, Dodge, Jeep, Infiniti, Subaru, and Cadillac.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Automated Car Wash Laptop Computers
Children's Play Room Parts Store
Customer Lounge Area Shuttle Service
Drive-In Service Television
Free Coffee Automated Car Wash
Free Drinks Cable TV
Free Loaner Cars Parts Store
Free WiFi Vending Machines

Saversa
5/21/2013 9:35:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom TerrillTom Terrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

We have been to many car dealers in our 30 years of marriage. The experience we had at flemington BMW was by far the best. Our salesman Tom was very pleasant, honest, patient and knowledgeable. We were not sure which make of car we wanted to buy and his assistance was truly a factor in our decision. As a woman I felt that no question was a silly one. Something woman don't always get at car dealers. The last dealer we went to the salesman only spoke to my husband. Well, we didn't go back there. As you see I cannot say enough good things about Tom. You are fortunate to have him as a salesman sat Flemington BMW.

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bwyler
5/20/2013 10:03:46 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rebecca KosarRebecca Kosar
Michael O'ConnorMichael O'Connor
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

My husband and I were very fortunate to have Michael O’Connor as our sales representative when we purchased our first BMW at the Flemington Dealership. After we identified the car we were interested in leasing, Michael coordinated efforts to help us obtain a price for our trade and to learn more about the vehicle and about the benefits of owning a BMW. Likewise, Becky Kosar answered my emails promptly and clarified information regarding the protection plans available. At no time did we feel pressured to make a decision and ultimately we felt we had a fair deal. Michael provided an extensive tutorial when we picked up the car and was extremely patient! He subsequently returned my phone calls to answer additional questions and made us feel very comfortable throughout the process. I would highly recommend working with Michael O’Connor and Flemington BMW.

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supercooloptw
5/16/2013 7:37:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph DelGaudioRalph DelGaudio
Vince  DillonVince Dillon
Howard FrommHoward Fromm
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

First off, I live in MN and this dealership is in NJ. I found a car I was interested in through Autotrader and contacted the dealership via email. Ralph DelGaudio followed up with me; after a couple emails/phone calls back and forth I decided this car was for me (Ralph was very helpful, sent me additional interior pics, etc). From that I point I worked with Vince Dillon to iron out the details and with Howard Fromm on financing through BMW.

I decided to fly out, pick up the car and drive it home to MN. Vince arranged for a very pleasant man named Norm to pick me up from the airport. When we got to the dealership the car was exactly as described and I would rate it in excellent condition. Before signing any paperwork Vince and I took the car for a spin and he showed me some of the features (paired bluetooth phone w/car etc.). Signing all of the paperwork with Howard was a breeze, he mentioned the additional warranties, etc. but was not pushy at all. After all was said and done I asked Vince if they sold an Aux cable at the dealership so that I could listen to music on my phone through the car stereo (I didn't think to bring mine...), he gave me his Aux cable out of his car!

All in all, I am extremely happy with the car, the purchasing process and everyone that I worked with at Flemington BMW and I would highly recommend them, whether your local or live halfway across the country.

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dougherj
5/14/2013 5:46:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom TerrillTom Terrill
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

Excellent overall experience - highly professional, informative and very customer focused. This is one of multiple BMW's I have purchased over the past 20 yrs but my first experience with Flemington - will never go anywhere else and very highly recommend Mr Terrill.

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miffordmike
5/14/2013 5:26:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott SmithScott Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

My wife and I have worked with Scott Smith in the past, when we bought our 1st BMW, so it was a no brainer when it came time to bay a new one. Even though I did not have an appointment (on a busy Saturday) Scott found the time to work with me. At the end of the day I left with a new 335i. It is always a very pleasant buying experience at Flemmington BMW. We found all of the employees to be friendly and helpful, even if they were not dealing with you. Scott was very professional and easy to work with we received a fair price for our trade in and a great price on the vehicle we purchased. Scott on a Saturday afternoon, stayed in constant contact with us as we went through the sales process. Great personality and a pleasure to do business with. Buying a car can be a time consuming experience. In this case, it was not. We appreciate the no nonsense and speed in closing the deal. We highly recommend this Scott and this dealership.

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jeanpitou
5/12/2013 8:38:56 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rebecca KosarRebecca Kosar
Scott SmithScott Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

Flemington BMW’s a place that is very appealing, a place to bring friends, co-workers and family members. The ambiance receive at the door was great, felt like everyone at the dealership, where willing to help me. The place is pleasing and very clean.

At Flemington BMW’s the employees were very friendly. At soon as you enter Flemington BMW dealership an employee was ready to help, first I was asked by the receptionist what I am looking for, then referred to a client advisor named Scott J. Smith. Moreover, until I found what I’m looking for, the client advisor was not giving up on me. This is one the reasons I am giving Flemington NJ a five out of five stars. I found the car I was looking for at a price I am able to afford, drove it home the next day.

Before I purchase the car everything was explain to me thoroughly on how much the car worth and how long it will take me to pay the car in full plus the interest rate. I was very confident in the information that the Business Manager Becky Kosar was giving me. I feel like she understood what was she was talking about and was able to give me good advice; I did not doubt her for one second.

If any of my friends, co-worker or family member where looking to buy a BMW I would definitely referred them to Scott and Becky Kosar at Flemington BMW because I know they will help them find a BMW that they will find desirable. Scott was so eager to help me find a car; until I found the car I was able to afford he kept showing me many options. He was very patient, I felt no pressure. I was confident if I did not buy a car the welcoming atmosphere would stay the same on the way out.

After all what I like the most is the way they treat me after buying the car. For instance I have free car wash and free vacuum the life of my car. After more than a month of driving my BMW I have no complain what so ever about their service.

Thank you to all of you at Flemington BMW. You all did a very good job.

FIVE STARS.

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pg22
5/7/2013 4:50:07 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Mike RiccardiMike Riccardi
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.2

My Review Of Flemington BMW:

My Mother's 2013 X5 BMW has been in service multiple times at Flemington Bmw which has not provided a resolution to our situation and to our belief has severe defects. One would believe when our vehicle went in for a steering issue and as stated was road tested, compared to another vehicle as well, you would think there be at least 1 additional mile on the car after 5 days but as the record shows the same mileage in was the same mileage out with nothing being accomplished to name just one issue for there are several. On 5/6/13 I had spoken with Mr. Mike Riccardi after being advised by BMW North America to bring the X5 in for a final repair attempt at our convenience a day or so before our scheduled appointment and alternate transportation has been arranged. When speaking with MR. Riccardi to my belief was, unprofessional,rude and disengaged in our conversation as he stated for me to make it quick before I even started our conversation. Mr. Riccardi stated he had no alternative transportation to provide and just bring the car in on the appointment date. Mr. Riccardi to my belief, was so abrupt, with his continued non compliance and defiance of BMW North America's Standards. This is truly unacceptable as a customer to my belief and is a very poor reflection on the BMW Brand from the service Manger to boot. Everyone can do there job but should always do so in a professional manor.

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Spjcle
5/6/2013 10:05:31 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph DelGaudioRalph DelGaudio
Howard FrommHoward Fromm
Mike SabbaghMike Sabbagh
Scott SmithScott Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

It was a very positive experience. I was able to come in and within a few hours, I left with the automobile I wanted at a fair price. Scott also took the time to set up some of the personal settings in my X5. This is the fifth BMW my wife and I have purchased since 2003 and we will be back again in the future.

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ParayilP
5/5/2013 7:47:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott SmithScott Smith
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Flemington BMW:

Great Individual. Friendly and Patient. Follows up on enquiries but not pushy. Does his homework and makes suggestions based on his experience. We recommend Scott if you are looking for a BMW. We bought an X5 with his help.

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Leandog
5/1/2013 6:11:39 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph DelGaudioRalph DelGaudio
Aubrey Kiley GarsonAubrey Kiley Garson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Flemington BMW:

My wife and I had a very pleasant buying experience at Flemmington BMW. We found all of the employees to be friendly and smiling, even if they were not dealing with you. Ralph was very helpful with the presale communications via email and the phone. He was professional and easy to deal with. We received a fair price for our trade in and a great price on the vehicle we purchased. Aubrey, while busy on a Saturday afternoon, stayed in constant contact with us as we went through the sales process. Great personality and a pleasure to do business with. Buying a car can be a time consuming experience. In this case, it was not. We appreciate the no nonsense and speed in closing the deal. We highly recommend this dealership.

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