Fletcher Jones Imports

Reason for Visit: Service

I recommend this dealer: No

My Review of Fletcher Jones Imports:
Worst auto service experience ever.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Fletcher Jones Imports:
I recently sold a 2003 Infiniti FX35 to FJ. As of now 2 weeks, I still have not been paid for this car. I do not expect to have my money for another 2 weeks. I have visited the dealership now 5 times to resolve the issues. I have been repetitively passed between "managers" and been promised immediate resolution each time. I find this dealership to have a chronic problem with accountability and failing to meet commitments.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Fletcher Jones Imports:
Falsely advertised that the car was Audi Certified when it wasn't according to AudiUSA. Big mess up on their part about sales tax since I purchased the car out of state - submitted to a collection agency after contacting me for the first time about the situation. My car still isn't legally registered in Ohio because of their screw up - even after 4 months. Stay far away from this disfunctional/high employee turnover business.

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