Flood Ford Lincoln

I am always nervous about going into a dealership, but I have to say that Flood Lincoln and specifically Chris and Michelle, made my experience very easy. They were not pushy yet. Very informative and pat have to say that Flood Lincoln and specifically Chris and Michelle, made my experience very easy. They were not pushy yet. Very informative and patient with questions I had. More

I recently leased a Ford Explorer xx-Line and had a great experience from start to finish. I initially reached out to Michelle, the Internet Sales Manager, and she was very helpful and quick to respond. She experience from start to finish. I initially reached out to Michelle, the Internet Sales Manager, and she was very helpful and quick to respond. She connected me with Chase, the sales representative, who made the entire process easy and stress-free. Chase was knowledgeable, professional, and kept everything moving smoothly throughout the entire process. I also worked with John Zito, the Business Manager, when it came time to sign the paperwork, and that process was just as smooth and efficient. Everyone was professional, friendly, and made the lease purchase experience straightforward and enjoyable. I’m very happy with my new Explorer xx-Line and truly appreciate the excellent customer service from Michelle, Chase, and John. Highly recommend! More

Salesman Mark was wonderful, He had us in and out in no time. They don't push you into anything and let you take your time. This was the best experience we ever had buying a car. This is the best ford/Mazd time. They don't push you into anything and let you take your time. This was the best experience we ever had buying a car. This is the best ford/Mazda dealer in R.I. trust me. More

I reached out via the internet from a different state, would have been easy for them to ignore me but instead they answered my questions and called me immediately when I asked for a salesman. From the in would have been easy for them to ignore me but instead they answered my questions and called me immediately when I asked for a salesman. From the internet interaction to the salesman to finance they were the utmost professional. I would not hesitate to recommend the dealership to friends/family. More

We had previously been to another dealer and got the old school run around. The staff at Flood Ford Lincoln was excellent. They communicated the availability of a car we were interested in and the buying p school run around. The staff at Flood Ford Lincoln was excellent. They communicated the availability of a car we were interested in and the buying process was quick and easy. Never had an issue dealing with the Flood Auto group More

Purchased a vehicle for a good price and was out of the dealership quickly. Very much like their service department. Michelle from their IT end was a pleasure to work with. dealership quickly. Very much like their service department. Michelle from their IT end was a pleasure to work with. More

Salesman pushed hard on my elderly mom for a sale. Waited 4 hours only to be shown a highly substandard vehicle. My elderly mom is recovering from a stroke and I clearly informed the Salesman of my mo Waited 4 hours only to be shown a highly substandard vehicle. My elderly mom is recovering from a stroke and I clearly informed the Salesman of my moms condition of being ill, not being able to walk should have been a red flag, but the Salesman didn't care that my elderly mom is ill, cannot walk and legally cannot drive. Only the untrustworthy would even attempt to make a sale at the expense of another's wellbeing. Don't bring your elderly loved ones to Flood Ford Narragansett. I truly wish I never did and certainly wouldn't ever again. The Salesman name is Timothy W. UNTRUSTWORTHETHY.!!! TIMOTHY W. ARRANGED FOR MY ELDERLY MOM TO BE PICKED UP AT MY HOUSE WITHOUT MY KNOWLEDGE. I'M RESPONSIBLE FOR MY ELDERLY MOM & HER SAFETY, MEDICALLY, SHE'S NOT SUPPOSED TO GO ANYWHERE WITHOUT PROPER SUPERVISION DUE TO SEVERE MEDICAL ISSUES. ( Timothy W. either had someone from Flood Ford Narragansett pick her up or did so himself) MY ELDERLY MOM IS NOT SUPPOSED TO LEAVE THE HOUSE WITHOUT MEDICAL APPROVAL, BUT FLOOD FORD DID ONLY TO PUSH THE SALE. (Forced to communicate with a lawfirm currently to see if potential UNETHICAL procedures occurred and what if anything can be done to resolve this matter) and the Better Business Bureau of Rhode Island. ..this is a very sad situation, please do not make the mistake I did by even mentioning Flood Ford in Narragansett to a friend or family member. More

I had a great purchase experience at this dealership. The staff were pleasant and it was a lot pressure purchasing situation. The staff were pleasant and it was a lot pressure purchasing situation. More

Michelle and John Downing were knowledgeable, helpful and were attentive while not being pushy. They followed up with everything they had committed to do and made me very comfortable. It was a very enjoyable were attentive while not being pushy. They followed up with everything they had committed to do and made me very comfortable. It was a very enjoyable experience!! More

Tom Babbit was super friendly. Responsive to questions even after hours. Made the process easy coming in with the best price up front. Michelle also assisted making sure I was c Responsive to questions even after hours. Made the process easy coming in with the best price up front. Michelle also assisted making sure I was connected with Tom. More