Back

Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

Directions

By Type

Showing 1,830 reviews

June 04, 2022

I highly recommend Paul and the guys at Umansky Subaru. Kendrick and Tom were also an integral part of the process and made my car buying experience and exceptional one. They were so easy to work with! More

by erinlam23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Tom Zito, Kendrick Hawkins
Jun 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

June 04, 2022

The team was very helpful, and the car was delivered sooner than expected. They took the time to not only explain all the features but actually how to use them. Would definitely recommend. More

by eaflynn2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Werner Wyss, Tom Zito, Kendrick Hawkins, Patrick Gehman, Josh Calaway, Josh Musselman
Jun 06, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

June 03, 2022

Very friendly staff. Worked my car in at the end of the day. Quick sevice! More

by 2TNEWKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 03, 2022

Easy to schedule appointment. Timely intake. All promised services completed. Good feedback report. Cost as estimated. More

by jfree76540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 05, 2022 -

Flow Subaru of Charlottesville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

Juan was a lifesaver when I called in a panic on a busy Saturday on a holiday with flashing dash lights—he fit me in so a tech could determine if I was safe to drive and I was not. He arranged a shuttle h More

by KELLYEBRILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Tuggle, Scott Brown, Gail Wyatt, Quincey Davis, Cristian Menjivar, Juan Lopez
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Efficient, pleasant and timely service. Complimentary external car wash included. Reviewed projected service requirements. Provided snacks and water. More

by EEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Lopez
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

Excellent service. They were done before the time that was given and everything is working fine. More

by KENMCREYNLDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2022

They were professional, attentive to my needs, found the right car and completed sale promptly More

by pat.burns4610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack
Jun 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

My salesman, Rick McCormack was exceptional. Everyone at Umansky Subaru was helpful, courteous and friendly. More

by JAYE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McCormack, Patrick Gehman
Jun 04, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2022

very quick repair (under extended warranty) Service manager was friendly, knowledgeable, and comfortable waiting room with beverages and snacks available. More

by SROTHMANQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 03, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

...
32
...