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Flow Subaru of Charlottesville

Charlottesville, VA

4.5
1,830 Reviews

960 Hilton Heights Rd

Charlottesville, VA

22901

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Showing 1,830 reviews

May 31, 2022

Had to get serviced before an unexpected trip. I was greeted and treated like a customer should be. More

by WOLEKSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 02, 2022 -

Flow Subaru of Charlottesville responded

Hi Woleksy, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2022

The Umansky team was incredibly helpful, warm, welcoming, and knowledgeable. They fixed my air conditioning beautifully and quickly, and even provided complimentary shuttle service to and from my apartment. More

by lucy.h.king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
Jun 02, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Umansky Subaru of Charlottesville!

May 30, 2022

Great service and no pressure to get extra stuff done. Communication is great Thank you More

by JGOODENOUGH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2022

I was pleased with how quickly I was able to get my car in for repairs, pleased with being given a loaner & very pleased with the agent who kept me abreast of everything going on. He had a most pleasant pe More

by Janaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi Janaki, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jun 01, 2022 -

Janaki responded

You're welcome & thank you! 🙂

May 30, 2022

During my appointment, the service was amazing and my car runs like it’s brand new More

by WANDARGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

May 30, 2022

I needed new transmission. .My Outback had to be towed to the dealership. Within several hours I heard from Chris a service advisor. I'm 74 and don't understand a lot about cars More

by imjustducky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stonecipher
Jun 01, 2022 -

Flow Subaru of Charlottesville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 27, 2022

Gail is very nice. Service seems good. Scheduling online was fine. So overall good, yeah More

by yomyatt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 28, 2022 -

Flow Subaru of Charlottesville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Umansky Subaru of Charlottesville. Thank you, and have a fantastic day!

May 27, 2022

Fast service, very nice people, delivered services well before promised time, prompt checkout it was the complete service experience! More

by dpmorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt, Chris Stonecipher
May 30, 2022 -

Flow Subaru of Charlottesville responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 26, 2022

Service was excellent as expected. Always professional and on time with scheduling . Very happy overall. More

by MKBTFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darcey Serio, Gail Wyatt
May 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Umansky Subaru of Charlottesville as your first choice for service!

May 26, 2022

They are lucky to have Gail at their service front desk. Gail follows through with texts and calls keeping you up on the progress of your repair. More

by VTSWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Wyatt
May 27, 2022 -

Flow Subaru of Charlottesville responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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