Read Reviews Folger Kia South Charlotte

Folger Kia South Charlotte

Folger Kia South Charlotte

7725 South Boulevard
Charlotte, North Carolina 28273


Sales: (704) 522-8422
Service: (704) 522-8422
Parts: (704) 522-8422

Folger Kia South Charlotte
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 62 reviews

4.9

4.9 out of 5

75 lifetime reviews

Folger Kia South Charlotte

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Certified: Folger Kia South Charlotte

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Folger Kia South Charlotte has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Folger Kia South Charlotte

Folger Kia South Charlotte is part of the Folger Automotive Group, which has been family owned and locally operated in Charlotte, NC since 1937. Our top priority is the complete satisfaction of our customers. We offer a wide selection of Kia Certified Pre-Owned vehicles that compliments one of the largest new Kia inventories in North Carolina and South Carolina, including the all new Award Winning 2011 Kia Optima, 2011 Kia Forte, 2011 Forte Koup, 2011 Kia Forte 5 Door, 2011 Kia Soul, 2011 Kia Rio, 2011 Kia Rio5, 2011 Kia Sorento, 2011 Kia Sedona, 2011 Kia Sportage, plus the Kia Rondo, Kia Spectra, and Kia Borrego.

Folger Kia South Charlotte is easily accessible and conveniently located near uptown Charlotte, North Charlotte, South Charlotte, Lake Norman, Concord, University City, Harrisburg, Mooresville, Kannapolis, Huntersville, Davidson, Indian Trail, Mint Hill, Monroe, Belmont, Albemarle, Gastonia, Lincolnton, Salisbury, Hickory, Statesville, Conover, Troutman, Boone, Waxhaw, Pineville, Matthews, and Rockingham in NC plus Rock Hill, Fort Mill, York, Lancaster, and Lake Wylie in SC. We're also a reasonably close drive from Greensboro, High Point, Winston-Salem, Asheboro, Lexington, Thomasville, Kernersville, Asheville, Burlington, Graham, Mebane, Chapel Hill, Durham, Cary, and Raleigh in North Carolina as well as Columbia, Greenville, and Spartanburg in South Carolina.

Our experienced and Kia Certified Sales Staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule an extended test drive, and investigate our financing specials and options!

See Ya at Folger Kia South Charlotte!

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

sharonfinch
5/14/2013 10:03:18 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ricardo EspinalRicardo Espinal
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

My sales person was Ricardo Espinal and I really liked him. He got me exactly what I was looking for and I had been to several dealers. He was specific and detailed and was as happy as I was when my new Kia Optima. He called me on my anniversary date to make sure I still loved my Kia Optima and I do. I always drove a big large SUV and this car was a change for me but I wanted an economical car that could take the dirt roads and had great looks and gas mileage. It has a great system for mapping properties and going alot of miles in the real estate business and the trunk storage area is tremendous. Thanks for a great sales person, He wasn't high pressure but went out to find me my car and had it in right on time. I like his personality and his friendliness and willingness to help. And calls me on my anniversary date.....that's really good service.

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Lloydbt
4/16/2013 3:18:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Seneca RobinsonSeneca Robinson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

I leased a 2013 Kia Optima from this dealership back in February of this year (2013). I had the good fortune of stopping by this dealership on my way to purchase a new VW Jetta down the street. I worked with Seneca Robinson and instantly fell in love with the Optima he showed to me. The value of the car is unbeatable! Seneca has been incredible to work with and you can tell he definitely cares about his customers. He knows me on a first name basis and even washed my girlfriends car while we were finishing up the paperwork at the dealership! Credit is also due to one of their sales managers. I believe his name is Larry. It is evident that he puts a lot of time and energy into cultivating a friendly dealership with great customer service! I would definitely recommend BOTH the product and the service that you can get here!

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Burke2013
1/9/2013 7:26:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darol RamseyDarol Ramsey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

On December 10,2012 my wife and I had the best car buying experience at Folger Kia South! Soon we exited our car Darol was the first person to greet us. He was genuine and on our side. We didn't feel pressured at all and he appreciated the fact that my wife did her research on the 2013 Kia Soul! We asked to speak to the manager and he also came out friendly as ever and willing to help us out in any way. We were already financed with a blank check in hand when we came in for a visit. Both Darol and the manager made sure we purchased the car at the exact price we wanted!! Prior to our visit we went to Folger Kia East! They were the typical dealership....the saleswoman was inexperienced, she did not know what to do with us because we did not need "their" financing. They tried to rob us on price but, we weren't budging because we knew exactly what we wanted to spend. East also tried to lower price by us NOT accepting the "free tv" they offered to customers purchasing a new car that month. Needless to say once we entered Kia South we were very frustrated but Darol made us feel a lot better and they were extremely fast and accurate....we were in and out with our brand new 2013 Soul in 45 minutes! We recommend Folger Kia South! ALL of the staff made my wife and I feel like family!

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lizpapaleo
10/24/2012 3:50:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cyndi JacksonCyndi Jackson
Marcus PayneMarcus Payne
Brian PurserBrian Purser
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    3
  • Overall Score:

    4.0

My Review Of Folger Kia South Charlotte:

I rated the customer service as "good" and not "great" because when i bought my 2013 Kia Soul I wanted to transfer my license plate from my old vehicle to my new one, and they told me I would have to wait for my new plate to come in, and then send it to the DMV to switch it. which I now know is not true, they could've done that at your dealership.

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vicreavis
10/22/2012 3:17:48 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darol RamseyDarol Ramsey
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

We visited 3 Kia dealerships in the area the day that we purchased from Folger Kia South. Folger Kia and Darol Ramsey were by far the most straightforward, and offered the best price with no arm twisting. We actually left the dealership and went elsewhere, only to realize that the customer service and price at Folger Kia South were superior to the other dealerships.

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rupert101
8/5/2012 2:29:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian PurserBrian Purser
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

Brian was just a wonderful person to deal with and everyone at the dealership especially the manager and the lady in finance were helpful and pleasant and I would highly recommend this dealership and Brian.

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sallylou
7/16/2012 4:15:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam WiesingerAdam Wiesinger
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

I walked right in to meet with Adam and told him what I was looking for, the price range I had looked at and what I could afford. An hour later we had the numbers where I wanted with an upgraded kia! He located the car and had it there for me in two days. I would highly recommend this location! I went to Gastonia first, don't go there.

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firstkia
7/8/2012 11:25:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ralph CondreyRalph Condrey
Ronnie TaylorRonnie Taylor
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Folger Kia South Charlotte:

I bought a new Kia Soul and it was a wonderful experience. This was a big decision for me and they were so good to me. I was treated with respect, friendliness, kindness, and not hurried in any way. Since i wasn't familiar with Kia I had lots of questions and Jay and Ralph were very patient with me. When I picked up the car Ralph spent a lot of time going over all the electronics and familiarized me with the operational controls of the car. Jay also joined in. I was also introduced to Ronnie in the service department and he was so friendly. I really appreciated this as I plan to get my service here as well. I definitely recommend Folger Kia, Ralph and Jay. I love my Kia Soul !!!

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annarja
6/27/2012 11:34:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marcus PayneMarcus Payne
Brian PurserBrian Purser
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Folger Kia South Charlotte:

My Jeep had just died and I needed a car bad. I stopped on a Saturday afternoon and Brian was the first person to greet me. He showed me just a couple of cars and I settled on a 2009 Kia Optimia..very nice vehicle. Brian and Marcus were wonderful!! Very helpful and I enjoyed working with them. I am very happy with my purchase!!!

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eyepop
6/22/2012 9:28:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darol RamseyDarol Ramsey
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.7

My Review Of Folger Kia South Charlotte:

THE MANAGER AND SALESMAN WERE GREAT AND INFORMATIVE CAR WAS DELIVERED WHEN THEY SAID IT WAS SPOTLESS AND THE FUNCTIONS OF THE CAR WERE EXPLAINED VERY HAPPY WITH THE DEALER AND WOULD RECOMEND THEM AS MY SON WHO BOUGHT 2 VEC THERE LAST YEAR AND RECOMENDED THE DEALER TO ME

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