Read Reviews Folger Subaru of Charlotte

Folger Subaru of Charlotte

Folger Subaru of Charlotte

5701 E. Independence Blvd.
Charlotte, North Carolina 28212

Sales: (704) 536-9635
Service: (704) 536-9635
Parts: (704) 536-9635

Manufacturer: Subaru

Visit Website

Write a ReviewWrite a Review

  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    5.0

  • Overall Experience:

    4.9

  • Pricing:

    4.7

24-Month Rating

based on 90 reviews

4.9

4.9 out of 5

189 lifetime reviews

Folger Subaru of Charlotte

Most Reviewed Employees

  • Jim GambleJim Gamble
    Subaru Internet Sales Consultant    27 reviews
  • William "Bill" BarberWilliam "Bill" Barber
    Subaru Internet Sales Consultant    12 reviews
  • Elizabeth ZieglerElizabeth Ziegler
    Subaru Internet Sales Consultant    8 reviews
  • Mike MartinezMike Martinez
    Subaru Internet Sales Consultant    7 reviews
  • Mike MeltonMike Melton
    Subaru Service & Parts Director    4 reviews
  • Shawn SiglerShawn Sigler
    General Sales Manager    4 reviews
  • Crystal KigerCrystal Kiger
    Collision Center Manager    2 reviews
  • Rick BurlesonRick Burleson
    General Manager    2 reviews
  • Jason RechichiJason Rechichi
    Subaru Finance Manager    0 review
  • Larry AtteberryLarry Atteberry
    Subaru Service Advisor    0 review
View All Employees

Cars For Sale by this Dealer

Need a New Car?



Certified: Folger Subaru of Charlotte

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Folger Subaru of Charlotte has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Folger Subaru of Charlotte
Folger Subaru of Charlotte is the premier Charlotte Subaru dealer, and is part of the Folger Automotive Group, which has been family owned and locally operated in Charlotte, NC since 1937. Our top priority is the complete satisfaction of our customers. We offer a wide selection of Subaru Certified Pre-Owned vehicles that compliments one of the largest new Subaru inventories in North Carolina and South Carolina, including the all new Award Winning 2013 Subaru Forester, 2013 Subaru Outback, 2013 Subaru BRZ, 2013 Subaru XV Crosstrek, 2013 Subaru Impreza, 2013 Subaru Legacy, 2013 Subaru Impreza WRX, 2013 Subaru Impreza Outback, 2013 Subaru Impreza WRX STi, and 2012 Subaru Tribeca. All Subaru models were awarded the 2012 IIHS Top Safety Picks, and Subaru is the only manufacturer to have all models awarded 2012 IIHS Top Safety Picks!

Folger Subaru of Charlotte is easily accessible and conveniently located near uptown Charlotte, North Charlotte, South Charlotte, Lake Norman, Concord, University City, Harrisburg, Mooresville, Kannapolis, Huntersville, Davidson, Indian Trail, Mint Hill, Monroe, Belmont, Albemarle, Gastonia, Lincolnton, Salisbury, Hickory, Statesville, Conover, Troutman, Boone, Waxhaw, Pineville, Matthews, and Rockingham in NC plus Rock Hill, Fort Mill, York, Lancaster, and Lake Wylie in SC. We're also a reasonably close drive from Greensboro, High Point, Winston-Salem, Asheboro, Lexington, Thomasville, Kernersville, Asheville, Burlington, Graham, Mebane, Chapel Hill, Durham, Cary, and Raleigh in North Carolina as well as Columbia, Greenville, and Spartanburg in South Carolina.

Our experienced and Subaru Certified Sales Staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule an extended test drive, and investigate our financing specials and options!

We'll See You at Folger Subaru of Charlotte, North Carolina!

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Free WiFi, Free Coffee, Cable TV, Lounge Free Loaner Cars
After Hours Drop-Off Free WiFi
Customer Lounge Area Instant Financing
Drive-In Service Television
Express Service Vending Machines
Free Coffee

emptyfish
8/8/2012 8:33:12 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez

  • Customer Service:

    4

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.6

My Review Of Folger Subaru of Charlotte:

I was only "halfway" looking for a replacement car and contacted James to test drive an Outback that he has available. I was up front about my goals/level of interest, and I am most impressed at the fact that James didn't try to push a sale through. He answered all of my questions honestly, and followed up within a day with another option that I might have been interested in. Even though I haven't made a purchase yet, he is the first person I will contact when I am ready to make a purchase.

Was this review helpful to you?    Yes | No

Twitter
jtyount
8/6/2012 12:56:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elizabeth ZieglerElizabeth Ziegler

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Folger Subaru of Charlotte:

Looking for a car for my son and Folger Subaru happened to have a 2000 Honda trade-in that fit the bill perfectly. Elizabeth was a great help in having the car "ready-to-show" when I arrived and through the negotiations, handeled herself professionally. The overall experience was excellent. I will keep Folger Subaru and Elizabeth in mind for my future car shopping needs.

Was this review helpful to you?    Yes | No

Twitter
matmp
8/1/2012 6:22:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez
Shawn SiglerShawn Sigler

  • Customer Service:

    5

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.6

My Review Of Folger Subaru of Charlotte:

Everyone was polite and did their best to get us the best deal. They went out of their way to right the little wrongs, serviced the car as well as they could, and fixed a wind/sound problem with the front doors. Very happy and satisfied with this dealer.

Was this review helpful to you?    Yes | No

Twitter
rebecca.burke.png@gmail.com
7/26/2012 1:50:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elizabeth ZieglerElizabeth Ziegler

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Folger Subaru of Charlotte:

Elizabeth and her team did a wonderful job. I am very pleased with their friendly and knowledgable staff. The entire process was very easy and unstressful. I appreciated the fact that other employees also helped to make everything work out perfectly for me as I purchased my new Forester at Subaru.

I would highly recommend, Elizabeth Ziegler as an excellent sales consultant and I WILL recommend her to friends looking for a new car!

I give Elizabeth and her team a 10 out of 10 for their service!

Thank you!

Was this review helpful to you?    Yes | No

Twitter
lindamarie78
7/22/2012 10:16:20 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
William "Bill" BarberWilliam "Bill" Barber

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

Bill said "If we leave without a car today, it won't be because of the price." He was right. We drove home in our new Outback that afternoon. Thanks Bill!

Was this review helpful to you?    Yes | No

Twitter
kywestfall
7/20/2012 12:26:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

I have known Jimmy for most of my life. Knowing his family, his attitute towards success and work ethic, it doesn't suprise me if he would become the employee of the month. He strives for excellence and speaks in a manner of high intellegence. All in all, a great person.

Was this review helpful to you?    Yes | No

Twitter
kgeiss
7/20/2012 11:00:56 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez

  • Customer Service:

    N/A

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    N/A

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

When I bought my car from Folger Subaru James was very honest and straight forward with me and was not a pushy salesman. I will be a return customer.

Was this review helpful to you?    Yes | No

Twitter
cmg590
7/19/2012 8:08:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

James is a fantastic salesman. My wife and I came to Folger looking to replace our old car, and James knew exactly where to start, while taking all of our ideas into consideration. He was very conscious of our time and stress. We have never had a better car shopping experience and I have James to thank for that reason. He is a very efficient salesman who actually listened to what we had to say. Thank you James for the great shopping experience.

Was this review helpful to you?    Yes | No

Twitter
courtneygibson57
7/18/2012 11:04:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike MartinezMike Martinez

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

James helped tremendously with the process. He is knowledgeable, professional and works hard to provide quality service. I was just looking for a vehicle for the future and James was very patient with me. I would recommend James and Folgers to anyone looking for a positive experience.

Was this review helpful to you?    Yes | No

Twitter
janissitzen@gmail.com
7/1/2012 9:35:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Shawn SiglerShawn Sigler

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Folger Subaru of Charlotte:

We felt very comfortable working with this dealership, no high pressure just great service! I felt they were very respectful towards us and explained the car we were interested in to our satisfaction. Love my new Imprezza!

Was this review helpful to you?    Yes | No

Twitter

<< Reviews 1-10 | Reviews 21-30 >>