Reason for Visit: Sales
I recommend this dealer: No
My Review of Ford Mercury of Conroe:
Ford Mercury of Conroe is also known as "Gullo Ford Mercury of Conroe. Upon 3 differnt visits, I was dissapointed each time due to what seemed to me as deceiving business practices. If you don't feel like reading all the details (sorry, I had to "vent" somewhere), I'm basically upset becuase of the gimmicks they pulled. I know it's typical for a dealership to do this, but they offered me my worse car-shopping experience as of yet. I would not reccomend them to anyone.
The first time I just went to look, knowing the price of the Mustang I wanted would be too high, so I didn't want to have my credit run. The salesman told me about this "special offer" of $5000 on my mustang and (me being inexperienced with car buying) I believed him. I then let them run my credit & afterward he realized he had made a mistake -- it was $5000 off of the Saleen, not the base model I was looking at. Then he tried to get me to sign some paper saying I agreed to this much-too-high price. I left dissapointed with no car.
A few months later, I went back checking on an add I saw on T.V. advertising $7,000 off MSRP. I asked a salesman (different from the first time) about any specials they had & he told me they had $5,000 off. When I questioned him, he had to "go check with his manager" and came back happy to tell me that it WAS $7,000 off. Unfortunantly, and the salesman was unwilling to negoiate.
I came back a couple days later to try again with another salesman. I wound up getting the same guy, but we got somewhere this time. He called his sales manager Mike over to discuss things with me. Mike told me my price estimates were way off -- I pulled out the paper I printed with calculations and he said "oh, I guess you are right." Then he came back with an offer saying that the special of $7,000 off ended two days ago. He reassured me it had ended when I seemed suprised. Then I showed him the paper I printed straight from his website that said the offer hadn't expired yet. He walked away and I didn't see him after that. I tried to talk for a bit after that with the finance people, but they seemed unwilling to work as well. Once again I left dissapointed -- but this time I'm certain I'll never be going back.
Was this review helpful to you? Yes | No