Ford of Clermont

Ford of Clermont
1101 E Hwy 50
Clermont, Florida 34711

Sales: (352) 394-6161
Service: (352) 394-6162
Parts: (352) 394-6163

Manufacturer: Ford

Most Reviewed Employees
Audrey Beebe Audrey Beebe
Sales Consultant
Willie Willette Willie Willette
Internet Sales Consultant
Doug Faber Doug Faber
Sales Consultant
Jason Tulchinsky Jason Tulchinsky
General Sales Manager
Jim Altizer Jim Altizer
Sales Consultant
Ron Bryner Ron Bryner
Sales Consultant
Greg Brook Greg Brook
Business Manager
Josh Thomas Josh Thomas
Sales Consultant
Josh Saldana Josh Saldana
Sales Consultant
Jose Galvan Jose Galvan
Sales Consultant
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Children's Play Room
Customer Lounge Area
Free Coffee
Free WiFi
Instant Financing
Shuttle Service

Hours of Operation
Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 AM

Friday: 7:30 AM - 5:30 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 3.7/5
17 Reviews
Ford of Clermont

Overall Score: 4 Star Rating3.7



About Ford of Clermont
Certified: Ford of Clermont
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Ford of Clermont has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



usarmycop
4/26/2012 8:02:23 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Doug Faber, Willie Willette

My Review of Ford of Clermont:
My wife and I went into look at Mustangs and left in a 2013 GT convertible. Everyone we spoke to was great no pressure sale.

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rkerscott
4/10/2012 12:46:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Michael Tipsword

My Review of Ford of Clermont:
We have a 2012 Ford Focus, which was purchased in Maine.

We stay in clermont for 6 months & used Clermont for all service work

Each visit is very enjoyable THE advisor is very professional with all aspects of service

Thanks

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pembrokeisles
3/25/2012 3:35:08 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Jim Altizer

My Review of Ford of Clermont:
Constantlly in getting my car worked on (2008) because the techs can't fix the problem. And good luck getting an appointment! With all the other cars coming through the service department, and with the techs unable to fix them, it's a week before they'll even see me then another week before they tell me they "fixed" it. Then a day or two before it's apparent they didn't work on the vehicle at all.

Worst service imaginable!

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slaytonlawn08
2/23/2012 10:54:32 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Audrey Beebe

My Review of Ford of Clermont:
Audrey made us very comfortable at Ford of Clermont. She showed us the trucks and cars. She knew a lot about the vehicles. And she worked very hard to get the payments we wanted. THANK YOU Audrey!!!! We will definitely come back to buy a car from Audrey.



Patty Slayton
Slayton Lawn Service
HomeLand Title Services

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Tracy Polly
2/23/2012 8:54:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Audrey Beebe

My Review of Ford of Clermont:
Audrey was such a pleasure to work with. She was not your typical "pushy" sales person who just wanted to make a sale. She was patient and able to answer all of our questions. We bought two vehicles from her within a few months and I brought my mom to her and she bought one too.

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Tap289
1/7/2012 12:11:50 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Service and manager

My Review of Ford of Clermont:
I bought a 2009 ford f150 new a few years ago with the extended warranty. My truck has been going through tires every couple of miles and obviously has something wrong. This problem started on day one and they couldn't fix it and kept pushing me further out trying to hold out until my warranty ran out. They finally told me (with warranty still good) they refuse to fix it! I called ford directly and I asked (sarcastically) "so since you guys gave me a bad truck you're telling me to get lost and it's not your problem?" she replied "yes it seems that way". I belong on a Chevy commercial and that's exactly where my business will be going.

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bakemma
11/30/2011 8:08:32 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Mike, Marie

My Review of Ford of Clermont:
We went for a recall service and the next day had a leak, it was like they were expecting us to call and Marie was very nasty, she immediately stated no matter what was now leaking it couldn't have had anything to do with the service the day before...yeah, right Marie! They used after factory parts that have no warranty on them because factory parts were not in stock...this is a Ford dealership but they don't have Ford parts in stock? Fishy, dishonest, unscrupulous, shady place, we will never do business with them again and will probably never buy another Ford or Mercury vehicle because of our experience there. This woman Marie is probably the nastiest piece of work I've ever come in contact with ever, she has no business working in customer service unless her job is to abuse the customers as she does that well.

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Alan and Dolores Faber
10/22/2011 12:41:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Altizer, Jason Tulchinsky

My Review of Ford of Clermont:
Ereryone at Clermont Ford deserves a huge thank you. Everyone makes me feel like a valued customer and not just some person that only wants to bother the employees. All work done so far has been outstanding and everyone, from the head Sales People to the lowest mechanic takes the time to greet me and make me feel welcome. Our household has purchased three (3) new cars (2010 F-150 Pick Up, 2005 Saleen Mustang Convertible, 2011 Shelby GT-500 Convertible and a used 2011 Escape) from Clermont Ford and we are very happy with the service and sales on each vehicle. In addition we have our 1973 Ford Mustang Convertible (show car) and our 2003 Ford Motor Home serviced at Clermont Ford as well. Each time we bring in one of the cars the work is complested in a reasonable length of time, the price is very good and we are thanked for doing business with Clermont Ford. I will always do business with Clermont Ford in the future as Clermont Ford makes me feel special for doing business with them. Don't change any of your business practices. Your dealership is as close to perfect as any car dealership can get.

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gnf1941
10/22/2011 10:59:16 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Don't remember

My Review of Ford of Clermont:
I would definitely recommend your service department but would probably NEVER buy a new car there. I despise "add-on stickers" which you never had before the current owners. Those in the know realize there is a 5X mark-up on these things and they are absolutely unnecessary options for today's vehicles. A total rip off of your customers (or perspective customers). I also do not like dealers' fees because they are so excessive ( up to $299 would be far more palatable). You also have a sales manager that I would also NEVER have contact with again. He is strictly old school "Car salesman?" type that gave car salesmen such a bad reputation over the years. He seems to enjoy insulting perspective customers. I would drive 50 miles to another dealership to avoid contact with him.

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Mike Henry
9/24/2011 12:35:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Marie & Gene

My Review of Ford of Clermont:
Came in on Saturday no appointment. They went out of their way to make time for me. Explained everything and had me out in less than an hour. Cannot ask for more. Great people to work with

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