Never buy a car from Ford of Clermont!
My husband and I had recently moved to Florida last year and were out of a car. We found a Mini Cooper s online from their dealership and went by to check it out. Willy helped us for the day, we decided to buy the car, but needed to be approved by a credit union. They made this seem like no big deal to get approved, my husband had a job but I have no credit for the most part. They said we were approved , we had the payments we were happy with, we signed the contracts that night, and went home with the mini.
A week later I received a text message from Willie saying we needed to come back in to "complete some paperwork". What did that mean? I thought the deal was final when we signed the contract... We arrived to the dealership and were told we were rejected by the previous loan and needed to resign to a new one with 26% interest!!! This made our car almost $4000 more than we had anticipated. They told us we could either sign, or give them the keys and the car and get a taxi home. THIS ISN'T EVEN THE WORST PART.
When we bought the car we were suspicious about a check engine light, willy assured us that their was no problem. He even called up the previous owners and let us talk to them. They made up a story about how the 02 sensors were misfiring and that there was no engine problems. We negotiated that if they would fix the light then we would get the car. I sent the car there 3 different time to get it fixed and each time the engine light popped up after I drove off the lot.
We have resolved that there were much more internal severe problems ith this car after owning it the past year, it has only been a headache and we were so dissatisfied at how dishonest they were with handling our problems. We still haven't gotten this car fixed. We hived moved to Utah and have lost so much money on the car due to repairs.
To say the least, again, never buy a car from ford of clermont!
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