If you're looking for a dealership with great customer service, go to Ford of Clermont!
We started our experience with Gerald showing us cars in our price range. He had another appointment (we didn't have one, we just drove up), so he handed us over to Ken who was a "used-car guru." That was an understatement! Ken was personable, funny, knowledgable, and a great guy all around! He showed us cars in our price range giving us honest feedback, but not pressuring us into one we didn't feel comfortable with.
THAT was probably the biggest selling point for me, was that he DIDN'T SELL. He was merely helping us get the best car for our buck, not pushy, none of these back-and-forth games. Ken treated us like we were regulars who have been coming to him for years.
Gerald, who was also just as nice and professional, finished us off while we signed our paperwork and gave us the friendliest and longest wave "goodbye" as we drove off in our new(er) Ford Fusion.
Ford of Clermont worked with our budget, had professional customer service with excellent hospitality. Ken has made lifetime customers of me and my husband, and we will surely be recommending him to our friends and family! THANK YOU!!!