Read Reviews Foreign Affairs Auto

Foreign Affairs Auto

Foreign Affairs Auto

1681 North Military Trail
West Palm Beach, Florida 33409


(561) 478-9999

Foreign Affairs Auto
Manufacturer: Used Car Dealer

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  • Customer Service:

    4.7
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.7

24-Month Rating

based on 54 reviews

4.7

4.7 out of 5

94 lifetime reviews

Foreign Affairs Auto

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Certified: Foreign Affairs Auto

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Foreign Affairs Auto has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Foreign Affairs Auto

Foreign Affairs Auto is proud to being your local trusted automobile dealership specializing in fine European automobiles. We offer residents of South Florida a highly personalized approach to the sales and service experience of luxury cars.

Certified Pre-Owned Sales - Feel free to browse our extensive inventory of high quality Certified Pre-Owned Automobiles. You will find our vehicles to be in exquisite condition yet priced thousands below retail!

Bosch Certified Service - Looking for the right shop to service your luxury car? Foreign Affairs Auto's Bosch Certified Service Department has been servicing fine European cars here in West Palm Beach since 1982. Our service department is proud to continually invest in the absolute latest diagnostic equipment and is staffed by a team of highly skilled factory-trained technicians. We utilize OEM parts and have earned countless accredations and certifications since our establishment twenty-nine years ago. Allow Foreign Affairs Auto to demonstrate to you ouraward-winning level of customer service the next time your vehicle needs maintenance or repair.

Our Location

Sales/Showroom

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

Cable TV Pet Friendly
Customer Lounge Area Shuttle Service
Free Coffee Television
Free WiFi Cappuccino Bar
Instant Financing Bosch Authorized Service Department

AmandaNanawa
5/18/2013 10:54:43 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Klaus BuchebnerKlaus Buchebner
Frank OrtizFrank Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

I highly recommend BMW owners to have their car serviced here whenever they are in the Palm Beach, FL area. They do a great job repairing your car and their repair rates are more reasonable than the local BMW dealer shops. I recently had repairs performed on my suspension and engine belt/tensioner assembly and my car runs like new (it has over 106k miles). It no longer makes a squeaky noise while I'm idling. And Klaus and Frank are very accommodating.

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george999
5/9/2013 10:52:20 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan OrtizJonathan Ortiz
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

I bought a 2010 Mercedes E350 from Jonathan. 3 year old car looks and runs like brand new. Service was excellent and people were very friendly. Nothing at all what you would expect from a used car dealer. No sleazy sales people. When the time comes to get my next car, I will definitely check with them again.

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amw0omp
5/6/2013 10:08:08 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan OrtizJonathan Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

The process of buying a new vehicle can seem overwhelming, but my experience was just the opposite at Foreign Affairs Auto.

From the moment I called the dealership and spoke with the General Manager Jonathan Ortiz regarding a vehicle I saw on their lot ; he was very knowledgeable and informative about their inventory. Jonathan was always pleasant , professional and I never felt pressured. I work for a company that demands excellent Customer Service and you begin to expect that same level of service from other companies.

Well, needless to say I received GREAT CUSTOMER SERVICE and everything they promised they delivered. I would like to thank both you and your family for having a reputable car dealership that makes car buying a pleasure and hassle free!!

Sincerely,

Ms. Watkins

P.S. Now tell me when was the last time you visited a car dealership where the General Manager made you an ESPRESSO while you waited!!

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cdwm2012
5/4/2013 3:56:10 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steven StoneSteven Stone
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

I have had my car for one month now and really like the car and wanted to share my sales experience. Steve was very nice and professional with me and my husband. He knew the car in and out when he showed it to me. This is my first luxury car and I know that it will not be the last. He went above and beyond to make sure I was happy with my purchase. I asked to have the car rechecked to be sure it was exactly how I wanted it and he did not hesitate. Thank you Steve for the best experience I have ever had at a dealer fo any kind.

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JimRoy
5/2/2013 2:33:30 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Klaus BuchebnerKlaus Buchebner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

This was my first visit for service. And I was very impressed. My appointment was for 9:30 AM. And as soon as I checked in my car was immediately brought in for service and was completed within the one hour estimate that Klaus gave me. Everyone was pleasant and very accommodating even providing me with a delicious cappuccino while I waited. Klaus even gave me a discount even though my coupon wasn't applicable. It is a pleasure going to a place of business where you are treated well and the staff is courteous, pleasant and efficient. My only regret is not coming to them sooner. I highly recommend them. Thanks Klaus. It was a pleasure doing business with you.

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Pkg
3/14/2013 9:25:05 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Klaus BuchebnerKlaus Buchebner
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

Always a pleasant experience. Sales and service staff know their products and keep times as promised. Klaus is always pleasant and very knowledgable. The shuttle service is always a help. Thanks to a great team!

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wendii7
3/2/2013 7:51:32 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank OrtizFrank Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

I always go to Foreign Affairs whenever I need service on my BMW. I am a full-time college student, so I have a very limited schedule as well as a very limited budget. The staff are always friendly and available to help with anything I need. I went in for service on Saturday March 2, 2013, I had no appointment and they were very welcoming. I dropped off my car and went to run some errands. My car is always so clean when I pick it up and I have told all my friends at school about Foreign Affairs. I love the little discount when you check-in on facebook.

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AndresZapata
2/20/2013 3:26:44 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank OrtizFrank Ortiz
Jonathan OrtizJonathan Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

The service in this dealer is excellent, they are very profesional and careful with all the details for your car! they go the extra mile to do a great Job. i highly recomend this dealer for sales as well for service!

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mizriz
2/18/2013 9:15:36 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Klaus BuchebnerKlaus Buchebner
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Foreign Affairs Auto:

I came in with no appointment with a dead battery and was given wonderful and prompt service. Also an important service evaluation with recommendations along with priority suggestions. This was greatly appreciated. The service was courteous, prompt and valuable.

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cprdiver
2/11/2013 12:40:17 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Klaus BuchebnerKlaus Buchebner
Frank OrtizFrank Ortiz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Foreign Affairs Auto:

I have been using Foreign Affairs for close to 10 years and in all that time I have never been disappointed with the service they provide. Always top of the line!!!

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Reviews 11-20 >>