AmandaNanawa 5/18/2013 10:54:43 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Klaus BuchebnerFrank Ortiz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: I highly recommend BMW owners to have their car serviced here whenever they are in the Palm Beach, FL area. They do a great job repairing your car and their repair rates are more reasonable than the local BMW dealer shops. I recently had repairs performed on my suspension and engine belt/tensioner assembly and my car runs like new (it has over 106k miles). It no longer makes a squeaky noise while I'm idling. And Klaus and Frank are very accommodating. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
george999 5/9/2013 10:52:20 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Jonathan Ortiz Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: I bought a 2010 Mercedes E350 from Jonathan. 3 year old car looks and runs like brand new. Service was excellent and people were very friendly. Nothing at all what you would expect from a used car dealer. No sleazy sales people. When the time comes to get my next car, I will definitely check with them again. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
amw0omp 5/6/2013 10:08:08 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Jonathan Ortiz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: The process of buying a new vehicle can seem overwhelming, but my experience was just the opposite at Foreign Affairs Auto.From the moment I called the dealership and spoke with the General Manager Jonathan Ortiz regarding a vehicle I saw on their lot ; he was very knowledgeable and informative about their inventory. Jonathan was always pleasant , professional and I never felt pressured. I work for a company that demands excellent Customer Service and you begin to expect that same level of service from other companies.Well, needless to say I received GREAT CUSTOMER SERVICE and everything they promised they delivered. I would like to thank both you and your family for having a reputable car dealership that makes car buying a pleasure and hassle free!!Sincerely,Ms. WatkinsP.S. Now tell me when was the last time you visited a car dealership where the General Manager made you an ESPRESSO while you waited!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
cdwm2012 5/4/2013 3:56:10 AM Reason For Visit: Sales (Used) I Recommend This Dealer: Yes Employee(s) Dealt With: Steven Stone Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: I have had my car for one month now and really like the car and wanted to share my sales experience. Steve was very nice and professional with me and my husband. He knew the car in and out when he showed it to me. This is my first luxury car and I know that it will not be the last. He went above and beyond to make sure I was happy with my purchase. I asked to have the car rechecked to be sure it was exactly how I wanted it and he did not hesitate. Thank you Steve for the best experience I have ever had at a dealer fo any kind. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
JimRoy 5/2/2013 2:33:30 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Klaus Buchebner Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: This was my first visit for service. And I was very impressed. My appointment was for 9:30 AM. And as soon as I checked in my car was immediately brought in for service and was completed within the one hour estimate that Klaus gave me. Everyone was pleasant and very accommodating even providing me with a delicious cappuccino while I waited. Klaus even gave me a discount even though my coupon wasn't applicable. It is a pleasure going to a place of business where you are treated well and the staff is courteous, pleasant and efficient. My only regret is not coming to them sooner. I highly recommend them. Thanks Klaus. It was a pleasure doing business with you. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
Pkg 3/14/2013 9:25:05 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Klaus Buchebner Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: Always a pleasant experience. Sales and service staff know their products and keep times as promised. Klaus is always pleasant and very knowledgable. The shuttle service is always a help. Thanks to a great team! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
wendii7 3/2/2013 7:51:32 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Frank Ortiz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: I always go to Foreign Affairs whenever I need service on my BMW. I am a full-time college student, so I have a very limited schedule as well as a very limited budget. The staff are always friendly and available to help with anything I need. I went in for service on Saturday March 2, 2013, I had no appointment and they were very welcoming. I dropped off my car and went to run some errands. My car is always so clean when I pick it up and I have told all my friends at school about Foreign Affairs. I love the little discount when you check-in on facebook. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
AndresZapata 2/20/2013 3:26:44 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Frank OrtizJonathan Ortiz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: The service in this dealer is excellent, they are very profesional and careful with all the details for your car! they go the extra mile to do a great Job. i highly recomend this dealer for sales as well for service! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
mizriz 2/18/2013 9:15:36 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Klaus Buchebner Customer Service: 5 Quality of Work: 4 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.6 My Review Of Foreign Affairs Auto: I came in with no appointment with a dead battery and was given wonderful and prompt service. Also an important service evaluation with recommendations along with priority suggestions. This was greatly appreciated. The service was courteous, prompt and valuable. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
cprdiver 2/11/2013 12:40:17 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Klaus BuchebnerFrank Ortiz Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Foreign Affairs Auto: I have been using Foreign Affairs for close to 10 years and in all that time I have never been disappointed with the service they provide. Always top of the line!!! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review