We shopped around before plunking down cash for our 2015 Wrangler. The sales staff, especially the sales rep, was friendly, efficient and easy to work with. Really the best.
There are a few warranty issues (sloppy paint job, mostly) which I brought to the dealer's service manager's attention days after taking delivery. He refused to take a photo (the warranty process), poo-pooed me and claimed Jeep would never fix an undercarriage issue.
Well, I drove home and called Jeep. Guess what? Today, 2.5 months after delivery, I make an appointment to have all paint issues fixed under warranty --including the undercarriage ones that Bob claimed Jeep would not fix.
Yay me! Yay Jeep! Suck an egg, Bob. So far he has caused this process to require months of telephone conversations with Jeep and no fewer than 4 trips into the dealership. We intend to buy another Jeep in a few years and I sincerely hope this guy has retired by then.
I Recommend This Dealer:
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