Fountain GMC

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fountain GMC:
I was excited about the new 6.2 liter engine for the 2007 Denali. Fountain dealership is within 2 miles from my shop which makes it very convenient. I ordered my new Denali from the factory just the way I wanted it which included a "Corsa Performance Exhaust System" which for only $1,000.00 more would make it match Escalades 400 horsepower. The Sales Manager told me he would install that at the dealership along with the GMC 22" wheels. Longs story short, they put a GMC exhaust system that makes my new vehicle sound like a race car even at low speed and does not meet the performance standards of the well known "Corsa" which I paid for. When I went to the sales manager with the issue, he assured me he would replace it with the Corsa as soon as it came available as they were not even in existence yet. He got fired, but the sales person that was assigned to my deal new of what had happened. I had approx. 20 emails documenting the scam. When the exhaust cam out and I wanted it installed, it was turned over theo the G. Manager who said unless I could prove it in writing there would be no replacement and was extremely nasty regarding the entire situation. I got ripped off and the GM absolutly knew it and condoned it.

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