Jim was very easy and straight forward to work with. We mostly communicated over email which was my preferred way of communication. He worked around my schedule and present the best deal for what I was looking for.
When we arrived at the Dealership on 03/16/17 we had already made our decision on the model (Elantra SE, w/o any additional package options). What was left undecided was the color, either beige, or silver. Victor showed them both. My wife selected the beige color. Victor pulled up a beige one and we took a test drive. We liked the way the car was going. The negotiations on the price were professional. We didn't get the full amount of the $3000 Hyunday incentive (our was $2750) but we took it, anyway. We found it a very nice gesture that the car along with the final paperwork were delivered to our house in Portage on 03/20/17. At that point we figured out that we were overpaying for the car by $250 due to some confusion in the Fox invoice. It was clarified over the phone with the Finance Manager. It took more than a week to receive the check of $250 but everything is all right now. Overall, it was a pleasant car buying experience.
As a repeat buyer of Mercedes, BMW, Range Rover, Porsche, Cadillac, Lexus and other cars over the years, this car was a total surprise to drive, learn about and now drive. It was wise for Hyundai to minimize their name and maximize the idea of a Genesis as a car company -- the perception is simply better. The car is fun to drive & I feel safety enhanced with so many features.