Fox Valley Volkswagen West Chicago

Fox Valley Volkswagen West Chicago
560 W North Ave
West Chicago, Illinois 60185

Sales: (630) 231-9900
Service: (630) 231-9900
Parts: (630) 231-9900

Manufacturer: Volkswagen


Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Free Loaner Cars
Drive-In Service
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Drinks
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 3:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
84 Reviews
Fox Valley Volkswagen West Chicago

Overall Score: 5 Star Rating4.8



About Fox Valley Volkswagen West Chicago
Certified: Fox Valley Volkswagen West Chicago
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Fox Valley Volkswagen West Chicago has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



Chesney
5/18/2012 6:37:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Smith and Jim Bucolt, General Sales Mgr

My Review of Fox Valley Volkswagen West Chicago:
Superb courtesy, experienced, professional,sales personnel with friendly attitudes made my purchase of a new VW a memorable experience. Highly recommend Fox Valley Dealershhip to individuals interested in purchsing a new VW. Great teamwork clearly evident. Linda Chesney

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kentboek@gmail.com
4/28/2012 8:15:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
Lauren worked with me to get me the exact car I needed. My trade in value was going to be an issue, and Lauren worked very hard to eliminate that barrier. lauren seemed genuinely concerned with getting me into the best car for my needs.

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jjbarry
4/26/2012 5:53:13 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
Lauren was very helpful throughout the process of purchasing my used Volkswagen CC. This was the first time I was buying a car on my own and she make the process quick and enjoyable. She was very professional the entire time and I would recommend her services to anyone looking for a new or used car in the Chicago-land area.

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leah-12
4/20/2012 8:52:04 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren, John, Jim,Ed and Andy

My Review of Fox Valley Volkswagen West Chicago:
Easiest car purchase EVER! Every one was so friendly and helpful. I will definitely be back for service and everything else. I LOVE my VW.

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ray silvar
4/12/2012 4:49:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
Great experience with this VW dealership. Very professional, respectful, knowledge of their product and easy to work with! I would recommend this Fox Valley VW in West Chicago to relatives and friends.

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larat17
4/11/2012 3:01:44 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Charles Barstatis John Savodge

My Review of Fox Valley Volkswagen West Chicago:
The internet department (Charles) was awesome! He helped me with all my questions and concerns. Then he introduced me to John and the two helped me get the car and financing I wanted. Everyone was so friendly! I love my car! I would definitely recommend Fox Valley Volkswagen West Chicago to my friends and family.

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kolsen6
4/11/2012 11:50:27 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
I came in looking to lease a Passat under the impression I would drive off with it that day. However, do to computer error the car I wanted was not actually on the lot. Lauren worked with me to get a better Passat for only little more a month than the other car I originally wanted. I walked out with a great deal and I love my car! I would recommend Fox Valley to anyone else looking to purchase/lease a car.

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Jakupi305
4/5/2012 12:36:28 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
Great experience, Lauren made everything easy. 2nd car i bought from Fox valey and i will keep going back. Everything was done over the phone and my GTI was cleaned and ready for me when i got there.

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hana2001
4/3/2012 12:11:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Savodge

My Review of Fox Valley Volkswagen West Chicago:
About Fox Valley VW in West Chicago, there are a real people with customer service Job#1. I purchased 4 cars during last 2.5 years and also all the services was perfomed by them with high standard and quality which make it hard to find at others locaions. In early January 2012 visted dearler ship for service of my kid cars, at the same time I purchased a new car for myself at the same day. Both Sales man and VP of Faxvalley Me Omer provided great hospitality and provided lunch for customer while there cars was in service. I do live 75 miles from this place and no way I will take my cars and my business to another place in town. Thanks for job well down and regards!!! Tony M.

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msubhani
3/28/2012 7:51:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lauren Tansey

My Review of Fox Valley Volkswagen West Chicago:
My experience at this dealership was absolutely great! My father and I drove all the way from Indiana because the internet department was very helpful and quoted me the best prices. When we got there, I know exactly what I wanted and Lauren made everything super easy. It was the easiest car shopping experience. There was no haggling at all and I knew we were getting the best deal. Everyone was very friendly and made the process fast and smooth. I am so happy with my new car and my family will definitely be going back to this dealership when we are in the market for a car again!

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Reviews 11-20 >>